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RSG

The gambling industry in Australia has been regulated to ensure all people betting to take on a form of responsible gambling behaviour and ethics. SITHGAM201 – Provide responsible gambling services (otherwise known as Responsible Service of Gambling Australia or RSG) outlines that each state in Australia adopts a code of legislation covering the conduct of gambling.

There are several RSG courses Australia offered online to allow employees working alongside gambling to follow the rules and meet the requirements of RSG Australia bodies like the Queensland Office of Liquor and Gaming Regulation (OLGR).

Most of the fact sheets RSG courses outline will cover things like the knowledge one has to know and learn before providing RSG in Australia. You will learn several key features such as how to respect and understand the importance of maintaining a customer’s privacy and how to help patrons with exclusion procedures at race venues.

You will also learn how to provide create a responsible environment in promoting responsible betting. You will show customers the player information and provide RSG to all patrons. You will also understand how such procedures work and understand the nature of these activities.

Learning all about problem gambling is also a key feature of the syllabus in RSG courses Australia has to offer. RSG courses in Australia comply with two main elements which are essential to anyone who wants to provide gambling services across Australia. The first element is to provide a level of responsible gambling and RSG procedures in accordance with state and national legislations.

The second element is to provide appropriate information on problem gambling should any patron request it. Basically, to be adept at the codes and practices means gambling operators, suppliers of software used to gamble on and associated service providers must by law ensure their services uphold the highest standards of integrity to guarantee a safe and fair gambling experience that protects patrons from the nastier side of gaming and betting.

Most of Australia’s gambling codes of conduct must now ensure online and shop-based gambling outlets offer gaming services in a responsible and ethical manner. RSG was brought in to protect vulnerable customers from the more detrimental side of bad gambling habits.

All information was correct at the time it was posted.

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  • RSA Competency Check

    Have you completed an accredited RSA course previously?

    Do you hold any of the following?

    Current or Recently Expired NSW RSA Competency Card

    If you have a current Competency Card you cannot re-complete the course to renew it while it is current. This includes any learners in the 28 day renewal period or who have a current NSW RSA Competency Card endorsement but have not received their card.

    You can check if you have a Current Competency Card or endorsement here

    If you choose to continue you must declare below that you understand that your existing competency card endorsement(s) will not be renewed. By continuing you accept responsibility for providing correct and accurate information about your NSW RSA currency and understand that should you be found ineligible to undertake the course or renew your NSW RSA you may not be entitled to a refund.

    NSW RSA Interim Certificate issued within 5 years from the "Valid for duties date"

    If you have a current NSW RSA interim certificate issued within 5 years from the "Valid for duties" you cannot complete the NSW RSA course again. You must visit a Service NSW centre with your Interim Certificate to obtain your card.

    You can check if you have a Current Competency Card or endorsement here

    By continuing you accept responsibility for providing correct and accurate information about your NSW RSA currency, understanding that this will not renew your NSW RSA and that should you be found ineligible to undertake or renew your NSW RSA by completing the course you may not be entitled to a refund.

    Is your RSA current and issued by a Registered Training Organisation or a state/territory approved training organisation?

    Are you planning to reside permanently in NSW?

    You may be eligible to receive the NSW RSA by completing a bridging course

    If you wish to apply to Liquor & Gaming NSW to complete their RSA bridging course, please note that EOT cannot confirm if your interstate RSA will be accepted, and it is your responsibility to research and confirm you meet the eligibility requirements.

    You may be eligible to work temporarily in NSW using your current RSA

    If you wish to temporarily work in NSW under Automatic Mutual Recognition, please note that EOT cannot confirm if your interstate RSA is eligible, and it is your cresponsibility to research and confirm you meet the eligibility requirements before commencing work in NSW.