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What is an angel shot?

Maybe you’ve heard talk about the angel shot online, or perhaps you’ve seen posters displayed around venue bathrooms about it. Regardless of the source of your intrigue, you may be wondering “what is an angel shot?”.

Today, we’ll explain what an angel shot drink is, where it originated, and how it can be used to help those in vulnerable situations.

What is an angel shot?

So, what is an angel shot? An angel shot is an order placed at a bar or restaurant that signals the bartender or server that the guest feels unsafe and needs help. Once the patron has “placed” their order, the trained bar staff will then go about discreetly helping the customer. Depending on where the person is located and the situation, help can arrive in many forms; for example, a taxi to their home, an escort to their vehicle, or even a call to law enforcement.

What are the different types of angel shots?

Along with the standard “angel shot”, there are a few code variations on the angel shot, that can signal the need for different forms of help. The individual ordering the drink can give specific instructions on what they want, such as an “angel shot neat” or an “angel shot with lime”. Here are a few of the angel shot codes:

Angel shot with lime/with lemon/with a twist

This means the patron feels they’re in immediate danger and is requesting that the police be called immediately.

Angel shot neat/straight up

The patron is requesting an escort to their vehicle as they feel unsafe.

Angel shot on ice/on the rocks

Is code for the bar patron requesting an Uber or taxi to be called.

By having unique codes for different forms of help, those in vulnerable situations are able to discreetly receive the assistance they need without feeling embarrassed or intimidated. This also gives bar patrons the peace of mind that they have a way to seek help without having to discuss their situation with anyone directly.

Where did the angel shot originate?

The idea of the angel shot initially came from the ‘Ask for Angela’ campaign that originated in Lincolnshire, England in 2016. This initiative was developed by Inspector Hayley Crawford, who worked as the strategic coordinator for the Lincolnshire County Council at the time. It was named in honour of Angela Compton, a woman murdered by her husband in 2012.

Since then, the campaign has swept across the world. In 2018, the NSW Government launched Ask for Angela, and it can now be found being used in many venues across the country.

Training staff to understand the angel shot

Those that wish to adopt the angel shot initiative for their venue should ensure that their staff are well trained and versed in the codes. This will help guests feel safe and secure while accessing the help they need.

Training for bringing the Ask for Angela initiative into your establishment can involve a few different steps to ensure staff are familiar with the signs and codes.

Display posters in discrete locations

Venues that wish to adopt the Ask for Angela initiative should display posters of awareness in discreet yet visible locations throughout the establishment, such as in female bathrooms. This can help guests in need feel comfortable and safe, knowing that help is available if needed.

Ensure staff are aware

It is crucial to provide comprehensive training to all staff members regarding the concept, purpose, and importance of the angel shot. This training should emphasise empathy, non-judgmental support, and an understanding of the different situations that may necessitate the use of the angel shot.

Train staff to recognise the signal and respond appropriately

Staff should be educated about the various ways customers may communicate their need for assistance using the angel shot. This includes the specific phrases and variations of the code that mean different things. Employees should be taught how to respond promptly and discreetly when they receive an angel shot request. Establish a protocol that ensures a compassionate and non-confrontational approach, prioritising the safety and well-being of the individual seeking assistance.

Create safe spaces for patrons

A safe space or spaces should be created where customers can seek refuge until help arrives. Designate discreet areas, such as an employee-only section, or a separate room, where individuals can temporarily retreat from their potential aggressor, if they need to wait for the assistance they require.

Collaborate with local authorities

Venues might also wish to collaborate with local authorities, such as local law enforcement agencies, support organisations, or hotlines that specialise in assisting victims of harassment or assault. This collaboration will enable staff to provide a more comprehensive response and connect individuals with the necessary resources.

Provide ongoing training and communication for staff

Regularly reinforce the importance of the angel shot system through staff meetings, refresher training, and open dialogues. Encourage employees to share their experiences and insights, fostering a culture of continuous improvement and support within the establishment.

What is the male version of the angel shot?

Men can also use the angel shot if they feel unsafe in a situation. Another option for men is ordering the ‘Johnny Depp shot’. This is a code for when men feel unsafe and require assistance. However, the Johnny Depp shot isn’t currently as widespread as the angel shot.

Regardless of gender, if you’re feeling unsafe in a bar, club, or other venue that participated in the Ask for Angela initiative, you can always make it known to a member of staff by using one of the codes. Doing so will provide you with assistance and support in a discreet and non-judgemental manner.

The angel shot serves as a useful tool for individuals who find themselves in vulnerable situations while frequenting bars, clubs, or other hospitality establishments. By training staff members to understand and respond effectively to the angel shot, the safety of establishments can be improved, and patrons can feel more empowered and heard. Through education, awareness, and ongoing training, we can ensure that the angel shot remains a powerful symbol of support and protection for those who need it.

White card replacement

Those that have lost their white card information, but wish to continue to work within the construction industry will need to apply for a white card replacement. Fortunately, Express Online Training makes this process simple and straightforward, allowing you to obtain the relevant information quickly.

If your white card has been lost, damaged or stolen, Express Online Training can provide you with a new white card issued on behalf of WorkSafe QLD. This white card will be nationally recognised across all Australian states and territories.

How do I find my white card number online?

Sadly, if you’ve lost your white card or white card number you’ll need to obtain a replacement. The good news is that this process can be completed online.

When a white card is lost or damaged, and you don’t have access to the card number, you’ll need to go through the online white card replacement process in order to find it. Our online white card replacement process is fast and easy. All you need to do is explain how your white card was lost, stolen, or damaged by providing a declaration. You’ll also need to provide your Statement of Attainment certificate that shows you’ve successfully completed your white card training.

How do I reorder a replacement for my white card?

A replacement white card can be ordered through Express Online Training. Once your form and required documents have been approved, your white card number will be available immediately. Express Online Training will post your new white card within one business day. This means you can begin working with your replacement white card, fast.

If you’ve also lost your CPCCWHS1001 Statement of Attainment, you’ll need to contact the Registered Training Organisation (RTO) that issued it to you, and explain your situation. Alternatively, you can retake the white card course. We offer convenient online white card courses that can be completed in your own time and at your own pace. Upon successful completion of this course, you’ll be provided with a new white card and Statement of Attainment.

What’s the white card replacement cost?

As of May 2023, the cost to replace a lost, damaged or stolen white card with Express Online Training is $35. We also provide free shipping for those within Australia. Express Online Training offers Afterpay, allowing you to pay for this purchase across four interest-free payments.

Replacing a white card is a relatively straightforward process. Even if you don’t have your white card number, Express Online Training can help you obtain a replacement white card quickly and easily.

Have any further questions regarding the process of replacing a white card? Feel free to get in touch with the team at Express Online Training today.

Click here – For more information on how to replace your white card

What is an RSA Certificate?

The “RSA” in RSA certificate stands for Responsible Service of Alcohol. Seeing this certificate listed as a requirement for bartending or bottle shop ads might seem a little intimidating, but an RSA doesn’t have to be difficult to obtain. In fact, many states and territories now allow you to complete one online, from the comfort of your own home.

In today’s article, we’ll provide an answer to the question of what is an RSA, as well as outline the steps to obtaining your own certificate, and explaining how long they’re valid for.

What is an RSA certificate?

So, what is RSA certification? An RSA certificate is a nationally recognised accreditation that proves you are capable of serving alcohol responsibly. This means having the knowledge and skill to identify customers who have had too much to drink, understanding your legal obligations when it comes to selling or serving alcohol, and knowing how to handle difficult situations in a sensible manner.

In most states, you will need to obtain an RSA certificate in order to work in any capacity where alcohol is served or sold. This includes working in a restaurant, bar, club, hotel or bottle shop. Certain locations will also require security personnel to hold a valid RSA, so it’s worth checking with the venue in question when applying for a position.

Is RSA mandatory in Australia?

The RSA is a mandatory requirement for many roles within the Australian liquor industry. It is a requirement for people to obtain an RSA certificate in order to legally serve alcohol. In some states and territories, the rules are slightly different. For example, in Queensland, the RSA must be completed within 30 days of starting work at a licensed venue or bottle shop. The timeframe for when you’ll be required to have an RSA will differ, depending on where you reside. As such, it’s important to check the specific regulations in your state or territory before applying for any role where you may be required to hold an RSA.

How do I get an RSA certificate in Australia?

To obtain an RSA in Australia, you will need to successfully complete an RSA course. There are many states and territories that allow you to complete your RSA online. When considering where to undertake your RSA course, make sure you select a provider that is recognised by your state or territory’s liquor licensing authority. Check the provider’s website to ensure they’re an accredited Registered Training Organisation (RTO). Express Online Training provides online RSA courses that allow you to obtain your certificate without needing to attend an in-person session.

Once you have successfully completed the course, you will be issued with your certificate. This will serve as evidence that you have completed the required training and are eligible to work in any role where an RSA is a mandatory requirement.

The benefits of doing your RSA certificate online

There are many benefits to completing an RSA certificate online. With an online RSA course from Express Online Training, you can choose the time of day or night when you study. Our courses can be paused and resumed at any time, so you can fit them in around your work and personal commitments. You can even switch between the devices you’re completing the course on, changing from your mobile to computer or tablet as needed, with your progress being automatically saved. Finish the course at your own speed.

Express Online Training provides fully qualified and locally-based support 7 days a week, including until late on weekdays. Once you complete the course and pay, you’ll be provided with an instant certificate which you can show to employers.

As of April 2023, the states and territories that Express Online Training provides RSA online courses for include:

  • New South Wales
  • Tasmania
  • Queensland
  • Western Australia
  • South Australia
  • Northern Territory
  • Australian Capital Territory
  • Victoria

How long is an RSA certificate valid for?

The time that an RSA is valid for differs depending on the state or territory. It can also depend on when you completed the course

When figuring out the validity of your card, be sure to check your state or territory’s laws to find out if it can still be used and when it will need to be renewed. Contact your relevant government body if you wish to know more about the validity of your RSA.

How long is an RSA valid for in QLD?

If you completed an RSA before 30th June 2013, this OLGR-issued RSA certificate will have expired 3 years from when it was obtained. However, if you were also provided with a Statement of Attainment in Provide Responsible Service of Alcohol, the good news is that this does not have an expiration date. The current QLD Statement of Attainment in Provide Responsible Service of Alcohol does not expire.

How long is an RSA valid for in WA?

In Western Australia, the RSA Statement of Attainment does not expire.

How long is an RSA valid for in SA?

Currently, the South Australian RSA does not have an expiry date.

How long is an RSA valid for in NT?

The Northern Territory RSA must be renewed every three years by those that wish to continue working within the liquor sale and service industry.

How long is an RSA valid for in NSW?

The NSW RSA Competency Card is valid for 5 years. After this time, you’ll need to renew it and complete a refresher course in order to continue working within the relevant industries.

To renew this card, head online, fill in the required details, complete the refresher training course/s, and make a payment.

How long is an RSA valid for in VIC?

The Victorian RSA expires after three years. In order to continue working within the relevant industries, you’ll need to complete a refresher course.

How long is an RSA valid for in Tasmania?

In Tasmania, the RSA Statement of Attainment does not expire.

How long is an RSA valid for in ACT?

Those with an RSA ACT Approved Certificate must complete a refresher course every three years in order for it to remain valid.

We hope this article has helped you to understand a little more about what is an RSA, how to get an RSA certificate, and how long an RSA certificate is valid for in each of the different states and territories. Express Online Training offers online RSA courses that can be completed at your own pace from your phone, tablet, or computer. To get started today, simply enrol in the course that’s applicable to your state or territory.

What is a licensee course?

A licensee course is a form of educational training that provides participants with an understanding of the laws and regulations governing liquor serving industries. Licensee training is mandatory for most club secretaries, approved managers, and licensees in New South Wales. The licensee course provides participants with a comprehensive understanding of liquor regulation, business compliance, as well as covering essential responsibilities regarding managing alcohol related harm and how to prevent it.

In today’s article, we’ll go over the key benefits of a NSW licensee course, what the course covers, and who is required to complete it.

Who is a licensee course for?

A number of business entities are required to complete the NSW licensee course. This includes bottle shops, hotels, clubs, pubs, along with cafes and restaurants that serve and supply alcohol.

Any entity with a Tier 1 licence is required to undertake and successfully complete licensee training. This includes the following:

  • Club licences
  • General bar licences
  • Packaged liquor licences
  • On-premises licences
  • Producer licences
  • Wholesaler licences
  • Small bar licences
  • Hotel licences

NSW competency card renewal

Those looking to renew their existing NSW competency card (from 1 April 2019) will need to complete the licensee course.

New liquor licences

Businesses requiring a new liquor licence in NSW will need to complete a NSW licensee course.

Transferral of an existing licence

From 1 September 2018, those looking to transfer an existing licence to another person or premises will need to complete a NSW licensee course.

What’s covered in a licensee training course?

Licensee training courses cover a wide scope. They are designed to provide support for those working within the industry, with knowledge of the following areas:

  • NSW liquor laws and regulations
  • Responsibilities of licensees, approved managers and club secretaries regarding the management of alcohol-related harms
  • Best practice strategies that can be implemented to prevent alcohol-related harms
  • How to manage your liquor licence
  • Details regarding enforcement and compliance

For more information on NSW licensee training, take a look at the Liquor & Gaming NSW website.

What are the requirements to be a licensee in NSW?

In order to begin your NSW licensee course, you will need to hold a valid NSW competency card. Failing this, you can also hold a NSW interim certificate for RSA that has been issued by Liquor & Gaming NSW. Once you have completed the course, you will receive an automatic RSA endorsement renewal on your recognised competency card.

How long does it take to complete a licensee course?

It will generally take between 6 to 8 hours to complete a NSW licensee course. At Express Online Training, we provide an online licensee course that allows you to complete the training from your own home, so you won’t need to attend a physical location.

Upon completion of your NSW licensee course with Express Online Training, you will be provided with a same-day Interim Certificate that can be downloaded and printed off. This certificate allows you to immediately begin your duties.

What states is the NSW licensee certificate valid for work in?

The NSW licensee certificate is valid for work in NSW. If you are looking to work interstate, you will need to check with the relevant state as to what their specific requirements are.

Advanced licensee course

Businesses operating in higher risk environments may need to complete an advanced licensee course.

Who needs to complete an advanced licensee course?

Those that are required to complete an advanced licensee course can include businesses that trade after midnight or regularly have late-night trading hours. Liquor industry businesses with licence types classified as Tier 2 will need to complete an advanced licensee course. This includes:

  • General bar licences
  • Producer licences that have drink on-premises authorisation
  • Wholesaler licences that have drink on-premises authorisation
  • Club licences
  • A range of on-premises licences, such as cafes and restaurants with primary service authorisation, public entertainment venues (excluding cinemas), vessels, caterers, institutions that provide tertiary education, small bars that regularly sell or supply liquor between the hours of 2:00am and 5:00am, karaoke bars that meet the criteria, nightclubs that meet the criteria, other licensees or venues as directed by either the Liquor and Gaming Authority or Liquor & Gaming NSW.

What does an advanced licensee course entail?

An advanced licensee course is designed to support those in the liquor industry by providing education on:

  • Building a culture of compliance within your business
  • An overview of liquor regulation in higher risk environments in New South Wales
  • Both industry and government approaches to minimise alcohol-related harms
  • Best practice strategies and minimising the risk of alcohol-related harms in your business

Express Online Training offers an advanced licensee course online for those that are looking to complete their training in the comfort of their own home.

Online licensee course NSW from Express Online Training

The NSW licensee course provides participants with an understanding of the laws and regulations governing liquor serving and supply industries in New South Wales. Completion of the course is mandatory for club secretaries, approved managers, and licensees as well as those applying for new or transferring existing liquor licences in New South Wales.

At Express Online Training, we offer a NSW licensee training course that can be completed via virtual classroom. This means you can undertake the course from home, rather than being required to commute to a physical classroom setting. Upon successful completion of the course, you’ll receive an automatic NSW RSA renewal and a licence interim certificate that can be downloaded and printed. There’s no extra to pay for the NSW Competency Card.

We provide fully qualified, locally-based support, so if you run into any issues while completing your licensee course, you can get in touch with us for advice and assistance.

The licensee course NSW from Express Online Training is perfect for anyone who wants the convenience of completing their training from home. We are fully NSW Government-accredited and provide support 7 days a week. 

If you require a licensee course in NSW, Express Online Training is here to help. View our online class schedule and book your course today.

9 jobs you can get after completing an RCG course

Completing a Responsible Conduct of Gambling (RCG) course can open doors to a variety of job opportunities in the gambling industry. The RCG course is mandatory for anyone working in the gambling industry in Australia, and it covers a range of topics related to responsible gambling practices, including identifying and addressing problem gambling, minimising the risk of harm, and complying with relevant laws and regulations.

In today’s article, we’ll cover what an RCG is and cover some of the jobs that are available to you after completing the course. We’ll also go over the benefits of taking an RCG course and why it’s important for those who work in the gambling industry.

What is an RCG?

An RCG stands for a Responsible Conduct of Gambling certificate. Sometimes also referred to as a Responsible Service of Gambling (RSG) certificate, this is a qualification that must be held by anyone that’s looking to work within the gambling industry in Australia.

Having an RCG means you understand the various rules and regulations that are in place to ensure responsible gambling is practised. It also opens up job opportunities in the gambling industry.

Benefits of completing an RCG course

There are a number of benefits to completing an RCG course. Not only does it mean you can apply for and work in a range of roles within the gambling industry, but it also means that you’ll be well-equipped to help protect vulnerable people from the potential harm of gambling. You’ll acquire a range of skills that can help minimise the risk of problem gambling, such as being able to identify signs of at-risk behaviour, understanding the local laws and regulations surrounding gambling, and being able to take appropriate action when needed.

By completing an RCG course, you can also demonstrate your commitment to responsible gambling practices and show that you are a reliable and trustworthy employee.

What jobs can you get after completing an RCG course?

Obtaining an RCG can open up a variety of job opportunities in the gambling industry. Depending on your qualifications and experience, you could take on a variety of roles in the gambling industry after completing an RCG course.

Here are some of the job opportunities that may be available to those who hold a valid RCG:

Gaming attendant

A gaming attendant is responsible for a range of different tasks, including operating and monitoring gaming machines, processing payouts, and providing customer service to patrons in a casino or gaming venue. An RCG/RSG course is mandatory for anyone working as a gaming attendant in Australia. This also includes TAB operators.


Bartenders working in venues that serve alcohol and offer gambling facilities are required to have completed an RCG course, along with a Responsible Service of Alcohol (RSA) course.

This is to ensure that they can identify patrons who may be experiencing harm as a result of gambling and to assist them in accessing support services if necessary. Some Registered Training Organisations (RTOs) offer an RSA/RCG course online or in person as a package deal.

Gaming manager

A gaming manager is responsible for managing the day-to-day operations of a gaming venue, including overseeing the work of gaming attendants, monitoring compliance with relevant laws and regulations, and implementing harm minimisation strategies. To become a gaming manager, it is often necessary to have several years of experience working in the gambling industry, as well as an RCG certification.

Security officer

An RCG certification is often a requirement for security officers working in gambling venues. Security officers working in gambling venues are responsible for ensuring the safety of patrons and staff, as well as monitoring for potential incidents of problem gambling or other unlawful activities.Their role can also include patrolling gaming areas and verifying IDs, as well as assisting with any disputes or enforcement of rules.

Customer service representative

A customer service representative in a gambling venue is responsible for providing assistance and support to patrons, including answering questions about gaming machines, processing payouts, and giving information about responsible gambling practices. An RCG certification is often required for customer service representatives in gambling venues to ensure that they are equipped with the knowledge and skills needed to identify and address problem gambling.

Events coordinator

Events coordinators are responsible for planning and organising events and activities in gambling venues, such as fundraisers, tournaments, or special promotions. An events coordinator should be familiar with relevant laws and regulations regarding gambling and be able to take appropriate action when needed.

Compliance officer

A compliance officer is responsible for ensuring that a gambling venue is complying with all relevant laws and regulations, including those related to responsible gambling practices. Compliance officers are also responsible for monitoring gaming activities, ensuring that staff are adhering to safety policies, and conducting regular audits of gambling machines. An RCG certification is often a requirement for compliance officers.

Gaming venue door staff

Door staff working in a gaming venue are responsible for greeting guests and monitoring the entry and exit of patrons. These employees should also be familiar with relevant laws and regulations regarding gambling, as well as how to appropriately respond in case of an incident.

Gaming inspector

Gaming inspectors are responsible for monitoring and enforcing compliance with gambling laws and regulations, including those related to responsible gambling practices. They may work for government agencies or regulatory bodies, and an RCG certification is often required for this role to ensure that inspectors have a thorough understanding of the issues related to problem gambling and harm minimisation.

Can you get RCG online?

Many RTOs provide an RCG online course, allowing people to learn the necessary skills and knowledge without having to attend a physical classroom. These online courses typically involve studying an online manual and completing a series of quizzes to demonstrate comprehension. It is important to note, however, that some states or territories may require physical face-to-face training in order to obtain an RCG certificate.

Express Online Training offers an RCG/RSG Australia Online course that’s valid for work in Queensland, Western Australia, and the Northern Territory. We also offer the RCG/RSG Online TAS course for those interested in the Responsible Conduct of Gambling in Tasmania.

Completing an RCG course can provide a pathway to a range of job opportunities in the gambling industry, including gaming attendants, bartenders, gaming managers, security officers, customer service representatives, compliance officers, events coordinators, gaming inspectors, and more. The knowledge and skills acquired through an RCG course are highly beneficial for ensuring that gambling venues operate in a responsible and safe manner, and for identifying and addressing problem gambling.

If you’re interested in an RCG/RSG online course, check out our range of options and start your journey today.

How long does it take to get a white card?

Australia’s thriving construction industry provides employment for many Australians and is a major contributor to the country’s economy. However, this industry can also be hazardous, which is why it’s important to ensure safety practices are followed and training is maintained.

The white card (now also known as the general construction induction card) is a vital requirement for all workers involved in construction activities. This nationally recognised card is mandated by the Australian government to ensure that all workers have undergone proper training and understand the importance of workplace health and safety.

Obtaining a white card is a great way to gain more employment opportunities. It opens the door to a range of different construction roles. So, how long does it take to get a white card? In this article, we’ll cover the approximate timeframe for how long it can take to obtain a white card, along with the steps involved in acquiring one. Let’s get started.

What is a white card?

A white card certifies that a worker has completed the mandatory General Construction Induction Training (CPCWHS1001: Prepare to Work Safely in the Construction Industry). This training is designed to educate workers on safe work practices, hazard identification, risk management, and emergency procedures, among other essential skills needed in the construction industry. It is compulsory for all construction workers, including labourers, tradespeople, supervisors, and site managers to hold a valid white card.

Why obtain a white card?

A white card is a legal requirement in Australia, and without one, you can’t legally work on construction sites. What’s more, having a white card opens the door to a range of different construction roles. This can provide more job opportunities and prospects, both short-term and long-term.

By taking the time to get a white card, you can demonstrate that you are serious about safety in the workplace and have a commitment to working safely. This can make you more attractive to employers. Completing a white card course also allows you to gain a greater insight into safety requirements and protocols, which could help you perform better in a potential construction job.

Obtaining a white card before you start applying for construction jobs shows your commitment to safety and your eagerness to work within the industry. Having a valid white card could also help you stand out from other applicants during the application phase of job hunting.

How long does it take to get a white card in Australia?

So, how long does it take to get a white card? The time it takes to obtain a white card depends on several factors, including the chosen training method and your learning pace. Generally, it takes around six hours to complete the training and assessment.

At Express Online Training, our online white card courses allow you to complete the training in your own time and at your own pace. With our online course, it’s easy to start and stop the course as needed. This means if you need to pause your white card study or even change devices between your phone and laptop, you can do so easily.

While many Registered Training Organisations (RTOs) take a few weeks to a month to send out the white card upon completion, Express Online Training offers a same-day certificate, allowing you to get to work in no time at all.

Steps for obtaining a white card

The process of obtaining a white card in Australia involves the following steps:

  • Step 1: Enrol in an RTO-accredited course, for either online or in-person study.
  • Step 2: Complete the course (this will typically take around six hours). With an online course, you can take your time and complete the white card study at your own pace and at times that suit your schedule.
  • Step 3: Pass the assessment to show you understand the course material provided and are capable of working safely in the construction industry.
  • Step 4: Receive your white card certificate. At Express Online Training, when you complete one of our online white card courses, you can then receive a same-day certificate online.

Where can I get a white card online?

Many states and territories allow you to obtain a white card online through an RTO such as Express Online Training. Currently, you can get a white card online in the following states and territories:

Unfortunately, online white card courses are not currently offered in the below locations:

  • South Australia
  • Northern Territory
  • Australian Capital Territory

For South Australia, the Northern Territory, and the Australian Capital Territory white cards, you’ll need to attend an in-person, face-to-face white card course.

However, Express Online Training also offers a White Card Australia Online course which is valid for work in all states. This option can be handy for those that are looking to move around the country and require a white card for multiple states.

Regardless of where you live, if you’re looking for a white card, Express Online Training can help you get qualified quickly and easily online.

Is getting a white card easy?

Whether or not you find a white card course easy to complete will depend on individual factors. This can include your prior knowledge and understanding of the topics covered in the training. The course does have some concepts and terminology that may be challenging, so it is important to take your time and absorb the information provided.

Additionally, If you are struggling to understand any course content, speak with your instructor or trainer for further clarification. At Express Online Training, our white card course support is available 7 days a week to answer any questions or queries you may have.

Our white card courses are designed to make the process as straightforward and easy to understand as possible. We ensure there is ample support available to help you through the course journey.

How long does a white card last?

It is important to note that white cards do not have an expiry date. However, if a worker has not worked in the construction industry for a period of two or more years, consecutively, their white card becomes invalid. If your white card becomes invalid, you will need to retake the course in order to work within the construction industry again. If you do not stop working within the construction industry, your white card will remain valid.

In summary, obtaining a white card in Australia typically takes between a few days to a few weeks, depending on the chosen training method and the time taken to receive the card by mail. The process is streamlined and straightforward, ensuring that all construction workers have the necessary knowledge and skills to maintain a safe working environment. Some RTOs, such as Express Online Training, offer same-day certificates, so you don’t have to wait for your certificate to arrive via post.

If you’re interested in obtaining a white card, Express Online Training offers comprehensive online courses for several states and territories, as well as same-day certificates so you can get started on your new career path, sooner. With our online white card courses, you can gain the qualifications you need to work in the construction industry, without having to attend an in-person course. Enrol today and get your white card!


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  • RSA Competency Check

    Have you completed an accredited RSA course previously?

    Do you hold any of the following?

    Current or Recently Expired NSW RSA Competency Card

    If you have a current Competency Card you cannot re-complete the course to renew it while it is current. This includes any learners in the 28 day renewal period or who have a current NSW RSA Competency Card endorsement but have not received their card.

    You can check if you have a Current Competency Card or endorsement here

    If you choose to continue you must declare below that you understand that your existing competency card endorsement(s) will not be renewed. By continuing you accept responsibility for providing correct and accurate information about your NSW RSA currency and understand that should you be found ineligible to undertake the course or renew your NSW RSA you may not be entitled to a refund.

    NSW RSA Interim Certificate issued within 5 years from the "Valid for duties date"

    If you have a current NSW RSA interim certificate issued within 5 years from the "Valid for duties" you cannot complete the NSW RSA course again. You must visit a Service NSW centre with your Interim Certificate to obtain your card.

    You can check if you have a Current Competency Card or endorsement here

    By continuing you accept responsibility for providing correct and accurate information about your NSW RSA currency, understanding that this will not renew your NSW RSA and that should you be found ineligible to undertake or renew your NSW RSA by completing the course you may not be entitled to a refund.

    Is your RSA current and issued by a Registered Training Organisation or a state/territory approved training organisation?

    Are you planning to reside permanently in NSW?

    You may be eligible to receive the NSW RSA by completing a bridging course

    If you wish to apply to Liquor & Gaming NSW to complete their RSA bridging course, please note that EOT cannot confirm if your interstate RSA will be accepted, and it is your responsibility to research and confirm you meet the eligibility requirements.

    You may be eligible to work temporarily in NSW using your current RSA

    If you wish to temporarily work in NSW under Automatic Mutual Recognition, please note that EOT cannot confirm if your interstate RSA is eligible, and it is your cresponsibility to research and confirm you meet the eligibility requirements before commencing work in NSW.