The NSW Licensee course must be completed by approved managers, licensees and club secretaries and covers the following:
The liquor laws and regulations that impact you
Your responsibilities in managing your NSW liquor licence
Managing alcohol related harms in your business
Strategies for your business to improve operations
Compliance/non-compliance and what that means for you as a manager or licensee
Do I need to do the NSW Licensee Course?
Most licensees, approved managers and club secretaries will be required to complete the NSW Licensee Course and possibly the NSW Advanced Licensee Course. This applies to anyone applying for a new liquor licence from 1 September 2018, while existing licensees will be required to complete from 1 April 2019 as their NSW RSA competency falls due.
Use the Liquor and Gaming NSW tool below to check:
IF you need to complete your NSW Licensee Training
WHEN you need to have your NSW Licensee Certificate/Competency
Where can I get a NSW Licensee Certificate?
The NSW Licensee Competency can only be obtained by completing your NSW Licensee Training with a Registered Training Organisation who has been approved by Liquor and Gaming NSW (OLGR).
Not only is Express Online Training one of the few approved training providers to deliver the NSW Licensee course and Advanced Licensee Course, but we have also worked closely with Liquor and Gaming NSW in the writing and production of these courses.
Most students can complete one of our short courses in 3-6 hours.
Often those who are experienced in the industry, or have previously done similar courses can often finish even faster.
We are always looking for ways to make this site easier to use and the course easier to understand.
We provide online courses and correspondence courses only, and we are the best at it. Because we do not provide face to face training we have much lower costs than other training organisations.
The savings are passed onto you in the form of top-quality courses at very cheap rates.
We firmly believe that your industry education should be of the highest quality and so we would rather cut our prices and have you receive our high-quality courses than see you spend your hard-earned cash on inferior experiences with someone else.
If you find a better price for the same course let us know and we will beat the price by 10%
We strongly believe in the need for quality industry courses and as such we have made the non-assessable versions of our courses freely available to all students without payment. Read the notes, watch the videos, and take the course all for free.
We only ask for payment when/if you have successfully completed the free non-assessable course, and would like to continue to obtain your full unit of competency and certificate.
This means that unlike most training websites there is no upfront payment commitment and no nasty surprises
Instant Certificate (RSA & RSG)
Our nationally recognised certificates and statements of attainment can be downloaded and printed as soon as you have succesfully completed your enrolment and payment and all the assessment items.
This means most students will have their certificates in their hands just a few hours after starting your course!
In the case of the NSW RSA you will receive an official Liquor & Gaming NSW (OLGR) interim certificate which allows you to work immediately. Your Photo Card will be sent to your nominated shipping address once you have had your photo taken at a nominated Government Service Centre - Click here to find your closest Service Centre
Instant Card Number (White Card)
As soon as you have succesfully completed your enrolment and payment and all the assessment items you will be provided with a White Card number.
You don't need to wait for your white card to be delivered.
We provide expert support by phone and email 7 days a week and outside normal business hours.
Most other training organisations operate only in the business hours of the state in which they are physically located. This can cause real delays if you answer a question incorrectly and become locked out, or if you run into some other issue.
Expert, Locally-Based Trainers
You will receive support from our Australian-based staff.
They are all experienced and accredited assessors or trainers.
No clueless admin staff, call-centres or overseas outsourced support.
Online Courses & Correspondence Courses
No travelling, no boring classes
NB: Some assessments involve a short oral assessment over the phone or by video call
You can study any time of day or night
NB: Occasionally, due to legislative changes, courses are superseded by new versions. When this occurs you will be notified and will need to complete the current course before the new version takes over.
Works on Phones & Tablets
Our system is designed to work perfectly on mobile phones and tablets
You can do the course on the couch, the train, in bed, or wherever!
Resume Any Time
Log back in and resume exactly where you left off
All your communications with our site are encrypted using the same security the banks use.
We never see or store your credit card details.
We will never sell or share your information with others except for the relevant government departments.
We provide online courses and correspondence courses only, and we are the best at it. Because we do not provide face to face training we have much lower costs than other training organisations. The savings are passed onto you in the form of top-quality qualifications at very cheap rates.
We firmly believe that your industry education should be of the highest quality and so we would rather cut our prices and have you receive our high-quality education than see you spend your hard-earned cash on inferior courses with someone else. If you find a better price for the same qualification let us know and we will beat the price by 10%
We are a nationally accredited Registered Training Organisation (RTO). Our RTO name is “RSA Express Pty Ltd” trading as “Express Online Training” and our RTO number is 40592. Our certificates are recognised nationally.
We strongly believe in the need for quality industry education and as such we have made our courses freely available to all students without payment. Read the notes, watch the videos, and take the course all for free.
We only ask for payment when/if you have successfully completed the course, and would like to continue to obtain your full unit of competency and certificate.
This means that unlike most training websites there is no upfront payment commitment and no nasty surprises!
a Subclass 572 (Vocational Education and Training Sector) visa;
a Subclass 573 (Higher Education Sector) visa;
a Subclass 574 (Postgraduate Research Sector) visa;
a Subclass 575 (Non‑Award Sector) visa;
a Subclass 576 (Foreign Affairs or Defence Sector) visa.
excluding persons who satisfy the secondary criteria, but not the primary criteria, under the Migration Regulations 1994 for the grant of the visa, or a secondary exchange student within the meaning of the Migration Regulations 1994, or an overseas student who has been approved under a scholarship scheme, or an exchange scheme, sponsored by the Commonwealth to undertake a course of study or training in Australia.
“Overseas Students” can only enrol in nationally recognised courses with training organisations who are registered on CRICOS as specified in Section 8 of the ESOS Act. EOT is not registered on CRICOS and have no plans to register on CRICOS in the future.
Any person who is not an Australian citizen must have their visa status verified before they can enrol in any nationally recognised course. This check requires the submission of the person's passport/immiCard number and country of issuance, which is then verified automatically using the Department of Home Affairs' VEVO system.
Under the Data Provision Requirements 2012, Express Online Training (EOT) is required to collect personal information about you and to disclose that personal information to the National Centre for Vocational Education Research Ltd (NCVER).
Your personal information (including the personal information contained on this enrolment form and your training activity data) may be used or disclosed by Express Online Training (EOT) for statistical,regulatory and research purposes. Express Online Training (EOT) may disclose your personal information for these purposes to third parties, including:
School - if you are a secondary student undertaking VET, including a school-based apprenticeship or traineeship;
Employer- if you are enrolled in training paid by your employer;
Commonwealth and State or Territory government departments and authorised agencies;
Organisations conducting student surveys; and
Personal information disclosed to NCVER may be used or disclosed for the following purposes:
Issuing a VET Statement of Attainment or VET Qualification, and populating Authenticated VET Transcripts;
facilitating statistics and research relating to education, including surveys;
understanding how the VET market operates, for policy, workforce planning and consumer information; and
administering VET, including program administration, regulation, monitoring and evaluation.
You may receive an NCVER student survey which may be administered by an NCVER employee, agent or third party contractor. You may opt out of the survey at the time of being contacted.
NCVER will collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth), the VET Data Policy and all NCVER policies and protocols (including those published on NCVER's website at www.ncver.edu.au).
Academic Conduct Policy
All staff and learners are expected to maintain high standards of academic honesty and integrity.
General misconduct is where a learner acts dishonestly, harasses other learners or staff, interferes with students or staff, prevents or disrupts the learning of others, disobeys/fails to comply with contractual or legal requirements, damages or steals EOT property or Intellectual Property (IP) or the property of others, alters, defaces or improperly accesses EOTs documents or records, prejudices the reputation of EOT or otherwise acts in an improper manner.
General misconduct includes the misuse of any facility in a manner which is illegal or which is or will be detrimental to the rights or property of others. This includes the misuse, in any way, of any computing or communications equipment or capacity to which the learner has access.
Academic misconduct is defined as any attempt to cheat, falsify, plagiarise or otherwise act dishonestly in undertaking an assessment task, or assisting other learners to do so. This includes any attempt to gain advantage from unauthorised possession or use of EOTs learning or assessment materials or other intellectual property.
Learners may be accused of cheating if they seek to gain advantage by unfair means such as copying another students’ work, or in any way mislead or deceive a trainer/assessor about their knowledge, identity, ability, or the amount of original work they have done. Cheating can include collusion or plagiarism or any other method of presenting the work of another person without acknowledgment or referencing.
Cheating may also include breaching any process for undertaking assessment tasks, compromising the assessment activities of other learners, or impersonating a learner or facilitating a person to impersonate a learner in any assessment activity.
Any attempt or conspiracy to attempt academic misconduct is still academic misconduct, regardless of whether or not the attempt was successful.
For the purpose of assessment preparation and submission, learners are not permitted to work in collaboration with others.
Any person accused of misconduct are regarded as innocent of the alleged misconduct until they have either admitted to it or been found by proper inquiry to have so behaved.
Where general or academic misconduct has occurred by a learner, EOT will take disciplinary action. This action may include, but is not limited to:
A formal caution being issued;
A requirement to re-sit an assessment or undertake additional assessment, at additional cost to the leaner;
Cancellation of enrolment regardless of progress;
Exclusion from future enrolment with EOT, and/or
Report incidents that are not compliant with EOT’s Academic Conduct Policy to the appropriate regulator, where required by regulations or licensing conditions.
Learners are notified in writing of penalties as a consequence of any misconduct. The grounds for appeal are:
Procedural irregularities, and/or
Factual errors on which the decision was based and which were of such magnitude as to invalidate the decision.
Appeals must be lodged in writing with the Training Operations Manager by writing to email@example.com within 20 days of the date of the learner being notified of the penalty. The appeal process commences within 10 working days from the date of receipt of the learner’s appeal.
The process for making an appeal depends on the nature of the alleged misconduct and may require one or more of the following:
A written statement
A statutory declaration
Evidence disputing the charge of misconduct
In the event that a learner has engaged in academic misconduct or general misconduct and the penalty includes cancellation of enrolment resulting in the learner being unable to receive the unit of competency, and/or exclusion from other EOT courses, EOT will review the offence to determine if there are grounds for a refund.
Whether or not a refund is granted is at the discretion of EOT. A decision will be made in line with EOT’s Refund Policy. If a refund is granted, EOT will deduct an administration fee from the refund amount for time and resources used in providing administrative support services to the learner.
The administration fees for such a refund are calculated as follows (current 01/07/2017):
Base fee of AUD $15 including GST for the refund of a single course.
An additional fee of AUD $5 including GST for the refund of any additional courses into which the learner may be enrolled.
AUSTRALIAN INDUSTRY REGULATION UPDATE SERVICE
The AUSTRALIAN INDUSTRY REGULATION UPDATE SERVICE monitors the relevant industry skills councils, state and federal regulators, and associations and other relevant stakeholders. Information on the latest changes to laws, regulations, requirements and fines are then provided to workers in a concise, easy to understand format via INDUSTRY.HELP AUSTRALIA.
Over 30,000 new members every month sign up with INDUSTRY.HELP AUSTRALIA in order to stay current on important information, saving them time, effort and reducing their risk.
Express Online Training is able to offer its students a special deal where you can access INDUSTRY.HELP free for one month, as well as receive a heavily discounted membership rate.
REGISTER THROUGH US (RECOMMENDED)
$5.47 PER MONTH *minimum annual fee of 65.60
REGISTER THROUGH INDUSTRY.HELP
$9.00 MONTHLY $19.00 QUARTERLY $75.00 YEARLY
Terms & conditions
Although all due care is taken, Express Online Training (EOT) and Industry Regulation Renewal Service PTY LTD take no responsibility for incomplete or incorrect information provided.
You can log into your account and manage your subscription and payment settings at any time.
This service is provided at no charge for the initial period of one month only.
Upon payment your details will be saved to our payment processing provider, and after an initial one-month period, if you do not cancel your subscription your selected payment details will then be charged up front for a 12-month period.
Payment is processed at the beginning of each billing period.
The billing period can be changed by Industry Regulation Renewal Service PTY LTD, EOT its subsidiaries or director-related parties at any time without consent but you will be notified by email within ten (10) business days before your next payment is processed.
If the subscription amount changes you will be notified by email at least ten (10) business days before the next payment is processed.
Your membership subscription can be modified or cancelled at any time by logging into your account at www.industry.help
Refunds can be applied for in accordance with the process outlined in the Refund Policy subject to change from time to time.