COVID-19: All of our online courses are still available and can be completed under current restrictions. EOT is committed to providing unchanged quality service during the current crisis. There have been no changes to course eligibility, refund policies, or course requirements.
Prior To Use of the Express Online Training Website
Warning On Use of Express Online Training Materials
Your use of this website is at your own risk and we give no warranties on the correct completion of the courses. If you use the materials provided on this website Incorrectly, you may suffer adversely: you may not get the document you wanted or the outcome you desired.
Amendment of Terms
Express Online Training reserves the right to change these terms and conditions of use at any time and those changes shall take effect in respect of all subsequent uses by you of the website. You should therefore check these terms every time you use the website and only if you accept these terms should you proceed to access and use the features on the website. We will try to highlight any significant or substantive changes to you where possible but it is your responsibility to read the terms each time you use our site.
Consult Your Legal Adviser
The law is different in each jurisdiction of Australia. If you are unsure as to any of the terms, course accreditations, or any of the information or how it applies to your specific circumstances then you should consult your legal adviser (solicitor, barrister, paralegal etc).
Limitation of Liability
It is an essential pre-condition to you using Express Online Training's website that you agree and accept that
Express Online Training is not legally responsible for any loss or damage you might suffer related to your use of the website, howsoever arising. Your use of this website is at your own risk. If you use the materials provided on this website incorrectly, you may suffer adversely: you may not get the certificate you wanted or the outcome you desired.
Competition and Consumer Act
For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1., Subdivision A of the Competition and Consumer Act 2010 (Cth),
Express Online Training's liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.
Links To Other Websites and Information
Express Online Training may from time to time provide on its website links to other websites and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between Express Online Training and the owners of those websites. Express Online Training takes no responsibility for any of the content found on the linked websites. Express Online Training's website may contain information provided by third parties for which Express Online Training accepts no responsibility whatsoever for information or advice provided to you directly by third parties. We are not providing any advice nor do we take any responsibility for any advice or other goods or services purchased or received by you from those third parties in this regard, for which the third party shall be wholly responsible to you.
Express Online Training absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Express Online Training gives no warranty that that our website or its server is free of viruses or any other harmful components. Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, Express Online Training does not warrant or make any representations regarding the use or the result of the use of any document, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise. It is your sole responsibility and not the responsibility of Express Online Training to bear any entire costs of servicing, repairs, or correction. The applicable law in your exclusive jurisdiction may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this site. It is your responsibility to do so.
This agreement and this website are subject to the laws of New South Wales and Australia. If there is a dispute between you and Express Online Training that results in litigation then you must submit to the jurisdiction of the courts of New South Wales.
Exclusion of Competitors
If you are in the business of creating documents for the purpose of providing them for a fee to users, whether they be business users or domestic users then you are a competitor of Express Online Training.
Express Online Training expressly excludes and does not permit you to use or access its website, to download any documents or information from this website or obtain any such documents or information through a third party. If you breach this term then Express Online Training will hold you fully responsible for any loss that it might sustain and further holds you accountable for all profits that you might make from such unpermitted and improper use. Express Online Training reserves the right to exclude and not permit any person from using its website or any of the documents and information contained on it.
Copyright, Trademark and Restriction of Use
You are not permitted to reproduce the documents, information or materials on the Express Online Training website for the purposes of sale or the use by any third party. In particular you are not permitted to
republish, upload, transmit electronically or otherwise or distribute any of the documents that you download from this website. You are permitted to download a copy of the documents and retain them on computers used in your business or at home for any legitimate or proper purpose of conducting your
business or personal affairs. Additionally, you are not permitted to use any trademarks, trade names,
graphics, or designs on our website. Express Online Training expressly reserves all copyright and trademark in
this website and in all documents and information on this website and reserves the right to take action
against you if you breach any of these terms.
All products on Express Online Training are non-transferrable and are not for commercial use. You may buy
them for your own individual use and use them as many times as you like but you may not give them to
your friends, use them on behalf of other people or combine them for use with any other product or
service you may be offering.
Exclusion of Unenforceable Terms
Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any
jurisdiction then such a clause shall not apply in that jurisdiction and shall be deemed never to have been
included in these terms -and conditions in that jurisdiction. However, if any clause above is legal and
enforceable in any other jurisdiction, it shall continue to be fully enforceable and part of this agreement in
those other jurisdictions. Any deemed exclusion of any term pursuant to this paragraph shall not affect or
modify the full enforceability and construction of the other clauses of these terms and conditions.
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Verifying Your USI
Express Online Training can enrol persons into nationally recognised courses who are from Australia or any other country, as long as they are not considered to be an “Overseas Student”.
a Subclass 572 (Vocational Education and Training Sector) visa;
a Subclass 573 (Higher Education Sector) visa;
a Subclass 574 (Postgraduate Research Sector) visa;
a Subclass 575 (Non‑Award Sector) visa;
a Subclass 576 (Foreign Affairs or Defence Sector) visa.
excluding persons who satisfy the secondary criteria, but not the primary criteria, under the Migration Regulations 1994 for the grant of the visa, or a secondary exchange student within the meaning of the Migration Regulations 1994, or an overseas student who has been approved under a scholarship scheme, or an exchange scheme, sponsored by the Commonwealth to undertake a course of study or training in Australia.
“Overseas Students” can only enrol in nationally recognised courses with training organisations who are registered on CRICOS as specified in Section 8 of the ESOS Act. EOT is not registered on CRICOS and have no plans to register on CRICOS in the future.
Any person who is not an Australian citizen must have their visa status verified before they can enrol in any nationally recognised course. This check requires the submission of the person's passport/immiCard number and country of issuance, which is then verified automatically using the Department of Home Affairs' VEVO system.
This home address must be in Queensland and at least 100km from a face to face white card course
White Card WA Information
According to the Western Australia Department of Mines, Industry Regulation and Safety (DMIRS) Terms and Conditions, before any training organisation can issue any learner a WA Construction Induction Training Card (White card) we must obtain evidence that learners were located in Western Australia at the time of the assessment for this course.
Before being issued with a WA White Card learners will be required to provide one of the following types of evidence:
Current Western Australian Driver’s Licence; or
Current Western Australian learner driver’s permit; or
Current Western Australian Student Identification; or
Recent utilities invoice with a Western Australia address and the name of the person to whom the CIT card will be issued; or
Western Australian Construction Industry Training Fund payment eligibility; or
Western Australian postal address to which the CIT card is to be posted.
Learners can submit this easily by uploading a good quality photo or scan of their document to their EOT account.
White Card QLD Information
According to the Queensland Office of Industrial Relations Terms and Conditions, before any training organisation can issue a learner a QLD Construction Induction Training Card (White card) via online training, we must obtain evidence that learner resides in Queensland, and at a distance of 100 kilometres or more from any RTO offering face to face delivery of the CPCCWHS1001 (White Card) course.
Before being issued with a QLD White Card, learners will be required to provide one of the following types of evidence:
Front and Back of Current Queensland Driver’s Licence or Learner Driver’s Licence with an eligible Queensland address;
Recent utilities invoice or bank statement with an eligible Queensland address and the name of the person to whom the White Card will be issued;
Health Care Card or Concession Card issued by Centrelink with an eligible Queensland address or;
Photo Identification Card with an eligible Queensland address
White Card TAS Information
Lodge your application by taking the following documentation to a Service Tasmania Shop and paying the appropriate fee:
a completed application form
a copy of the Statement of Attainment (certification) confirming the successful completion of the course. This must include your name, RTO number, date of issue and training unit (CPCCWHS1001)
your evidence of identity documents
EOT will provide you with the application form and the Statement of Attainment (certificate) upon successful completion of all the course requirements.
An application for a construction induction card must be made within 60 days after the issue of the training certificate.
Service Tasmania will review the documentation and forward it to WorkSafe for processing. If you do not receive your card within 60 days from lodgement, you will need to contact WorkSafe.
Under the Data Provision Requirements 2012, Express Online Training (EOT) is required to collect personal information about you and to disclose that personal information to the National Centre for Vocational Education Research Ltd (NCVER).
Your personal information (including the personal information contained on this enrolment form and your training activity data) may be used or disclosed by Express Online Training (EOT) for statistical,regulatory and research purposes. Express Online Training (EOT) may disclose your personal information for these purposes to third parties, including:
School - if you are a secondary student undertaking VET, including a school-based apprenticeship or traineeship;
Employer- if you are enrolled in training paid by your employer;
Commonwealth and State or Territory government departments and authorised agencies;
Organisations conducting student surveys; and
Personal information disclosed to NCVER may be used or disclosed for the following purposes:
Issuing a VET Statement of Attainment or VET Qualification, and populating Authenticated VET Transcripts;
facilitating statistics and research relating to education, including surveys;
understanding how the VET market operates, for policy, workforce planning and consumer information; and
administering VET, including program administration, regulation, monitoring and evaluation.
You may receive an NCVER student survey which may be administered by an NCVER employee, agent or third party contractor. You may opt out of the survey at the time of being contacted.
NCVER will collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth), the VET Data Policy and all NCVER policies and protocols (including those published on NCVER's website at www.ncver.edu.au).
Changes to Online White Card Training
As of July 2019, new conditions from WorkSafe will affect your eligibility to complete the White Card course online.
If you enroll before July 19th 2019 you will have until September 6th 2019 to complete your course. If you do not complete your course in time you may not be eligible to re-enroll under the new conditions. Should you not complete your course before the cut off date, and are not eligible to enroll again, you will not be provided with a refund.
To check if you will be eligible to enroll in the online course after July 19th 2019
All staff and learners are expected to maintain high standards of academic honesty and integrity.
General misconduct is where a learner acts dishonestly, harasses other learners or staff, interferes with students or staff, prevents or disrupts the learning of others, disobeys/fails to comply with contractual or legal requirements, damages or steals EOT property or Intellectual Property (IP) or the property of others, alters, defaces or improperly accesses EOTs documents or records, prejudices the reputation of EOT or otherwise acts in an improper manner.
General misconduct includes the misuse of any facility in a manner which is illegal or which is or will be detrimental to the rights or property of others. This includes the misuse, in any way, of any computing or communications equipment or capacity to which the learner has access.
Academic misconduct is defined as any attempt to cheat, falsify, plagiarise or otherwise act dishonestly in undertaking an assessment task, or assisting other learners to do so. This includes any attempt to gain advantage from unauthorised possession or use of EOTs learning or assessment materials or other intellectual property.
Learners may be accused of cheating if they seek to gain advantage by unfair means such as copying another students’ work, or in any way mislead or deceive a trainer/assessor about their knowledge, identity, ability, or the amount of original work they have done. Cheating can include collusion or plagiarism or any other method of presenting the work of another person without acknowledgment or referencing.
Cheating may also include breaching any process for undertaking assessment tasks, compromising the assessment activities of other learners, or impersonating a learner or facilitating a person to impersonate a learner in any assessment activity.
Any attempt or conspiracy to attempt academic misconduct is still academic misconduct, regardless of whether or not the attempt was successful.
For the purpose of assessment preparation and submission, learners are not permitted to work in collaboration with others.
Any person accused of misconduct are regarded as innocent of the alleged misconduct until they have either admitted to it or been found by proper inquiry to have so behaved.
Where general or academic misconduct has occurred by a learner, EOT will take disciplinary action. This action may include, but is not limited to:
A formal caution being issued;
A requirement to re-sit an assessment or undertake additional assessment, at additional cost to the leaner;
Cancellation of enrolment regardless of progress;
Exclusion from future enrolment with EOT, and/or
Report incidents that are not compliant with EOT’s Academic Conduct Policy to the appropriate regulator, where required by regulations or licensing conditions.
Learners are notified in writing of penalties as a consequence of any misconduct. The grounds for appeal are:
Procedural irregularities, and/or
Factual errors on which the decision was based and which were of such magnitude as to invalidate the decision.
Appeals must be lodged in writing with the Training Operations Manager by writing to firstname.lastname@example.org within 20 days of the date of the learner being notified of the penalty. The appeal process commences within 10 working days from the date of receipt of the learner’s appeal.
The process for making an appeal depends on the nature of the alleged misconduct and may require one or more of the following:
A written statement
A statutory declaration
Evidence disputing the charge of misconduct
In the event that a learner has engaged in academic misconduct or general misconduct and the penalty includes cancellation of enrolment resulting in the learner being unable to receive the unit of competency, and/or exclusion from other EOT courses, EOT will review the offence to determine if there are grounds for a refund.
Whether or not a refund is granted is at the discretion of EOT. A decision will be made in line with EOT’s Refund Policy. If a refund is granted, EOT will deduct an administration fee from the refund amount for time and resources used in providing administrative support services to the learner. The administration fee is 50% of the course(s) and any other relevant fees (current 01/01/2019).
AUSTRALIAN INDUSTRY REGULATION UPDATE SERVICE
The AUSTRALIAN INDUSTRY REGULATION UPDATE SERVICE monitors the relevant industry skills councils, state and federal regulators, and associations and other relevant stakeholders. Information on the latest changes to laws, regulations, requirements and fines are then provided to workers in a concise, easy to understand format via INDUSTRY.HELP AUSTRALIA.
Over 30,000 new members every month sign up with INDUSTRY.HELP AUSTRALIA in order to stay current on important information, saving them time, effort and reducing their risk.
Express Online Training is able to offer its students a special deal where you can access INDUSTRY.HELP free for one month, as well as receive a heavily discounted membership rate.
REGISTER THROUGH US (RECOMMENDED)
$5.47 PER MONTH *minimum annual fee of 65.60
REGISTER THROUGH INDUSTRY.HELP
$9.00 MONTHLY $19.00 QUARTERLY $75.00 YEARLY
Terms & conditions
Although all due care is taken, Express Online Training (EOT) and Industry Regulation Renewal Service PTY LTD take no responsibility for incomplete or incorrect information provided.
You can log into your account and manage your subscription and payment settings at any time.
This service is provided at no charge for the initial period of one month only.
Upon payment your details will be saved to our payment processing provider, and after an initial one-month period, if you do not cancel your subscription your selected payment details will then be charged up front for a 12-month period.
Payment is processed at the beginning of each billing period.
The billing period can be changed by Industry Regulation Renewal Service PTY LTD, EOT its subsidiaries or director-related parties at any time without consent but you will be notified by email within ten (10) business days before your next payment is processed.
If the subscription amount changes you will be notified by email at least ten (10) business days before the next payment is processed.
Your membership subscription can be modified or cancelled at any time by logging into your account at www.industry.help
Refunds can be applied for in accordance with the process outlined in the Refund Policy subject to change from time to time.
If you need to complete your Audio Assessment urgently you can call in and complete the final questions with an assessor.
You can call to speak to an assessor at 02 9119 2287 or +612 9119 2287 during business hours.