Shipping prices for regular delivery inside Australia are included in the prices unless otherwise indicated.
Some courses such as the RSA and RSG do not require the shipping of any items unless additional products are purchased.
Domestic & International
Shipping is available to all countries.
Delivery timeframes are calculated from the date your order was shipped.
Aus Domestic Regular Post 3-6 Business Days
Aus Domestic Express Post 1-3 Business Days
International Post 10-15 Business Days
Free re-delivery is available if all of the following criteria are met:
- The delivery has taken longer than the relevant delivery timeframe, and
- The address provided for the previous delivery attempt does not need to be altered, and
- A free re-delivery attempt has not already been made at this address, and
- The delivery has been returned to our return address within the relevant RTS timeframe, or
- You have purchased the delivery insurance option
Return To Sender (RTS) Timeframes
RTS timeframes are calculated from the date your order was shipped.
Aus Domestic Regular Post 16 Business Days
Aus Domestic Express Post 13 Business Days
International Post 30 Business Days
Shipping Address Change/Correction
Express Online Training is not responsible for verifying or validating shipping addresses. Addresses are used as provided by the customer. If, for ANY reason a shipping address needs to be changed for re-delivery a fee will be applicable. This includes but is not limited to situations where the provided address was incomplete or incorrect, or where the customer wishes the order to be shipped to a different address entirely.
Re-Delivery Fees - 01/01/2016
Re-delivery fees are in place not just to cover additional postage expenses, but also to cover the additional costs in production and handling - this includes creation of new cards, certificates and products, reporting card and certificate cancellation to various government bodies, and licensing fees we must pay. All of the following fees are AUD per order and are inclusive of any relevant taxes.
Orders NOT Including a Construction White Card
Aus Domestic Regular Post $11.00
Aus Domestic Express Post $17.00
International Post $24.00
Orders Including a Construction White Card
Aus Domestic Regular Post $30.00
Aus Domestic Express Post $36.00
International Post $43.00