Where can I take an online cocktail making class?

Posted on November 28, 2025 by Express Online Training

Whether you want to expand beyond the classic gin and tonic at your home bar, or you have dreams of being a world-class bartender, you may be eyeing off taking a cocktail making class. A cocktail class offers a fantastic opportunity to learn more about your favourite cocktails, including what goes into them and the preparation.

Online cocktail making classes are booming, as they provide the opportunity to learn all about cocktails from the comfort of your own home. Here�s your detailed guide on where you can take an online cocktail making class, what you can learn, why it�s great, and how to pick the right one.

What can you learn in a cocktail-making course?

One of the biggest perks of an online cocktail course is the range of skills and knowledge you can pick up, in a relatively short amount of time. Some of the common learning outcomes can include:

The history and evolution of cocktails, including� how classic drinks came to be, and how modern mixology builds on that.
Different career progressions as a bartender
How to set up a bar/workstation: tools of the trade, glassware, equipment, hygiene and layout.
Techniques for mixing: shaking, stirring, muddling, layering, and garnishing.
Recipes for both classic cocktails and contemporary creations, which means learning the formulas and how to adapt them.
Mocktails and non-alcoholic versions of popular cocktails. Many courses cover this so you�re not limited to just drinks with spirits.
More in-depth options may also delve into areas such as menu creation, pairing drinks with food/events, and even some flair bartending or entertainment skills.

Where can you take an online cocktail making class?

There are several good options out there. One great element of an online cocktail class is that it can be completed from anywhere with an internet connection. It�s a wonderfully unconstrained way to study. This means you don�t need to search for �cocktail making class Melbourne�, �cocktail making class Sydney�, or �cocktail making class Perth�, even if you live in a bigger city.

Express Online Training has teamed up with Streamline Training to offer the Introduction to Cocktails, a super-accessible online short course that is self-paced, and takes around 2 hours to complete. This online cocktail making course covers a number of important topics, including the history of cocktails, workstation layout, methods for making cocktails, recipes, and more.

The short cocktail course can be paused and resumed as needed, plus you don�t need speakers or headphones to complete it. This Introduction to Cocktails course also lets you download and print your certificate of completion at home. As of November 2025, it costs just $35, plus you can pay when you pass.

If you want an entry-level course that you can do from home in a couple of hours, this is a great �dip your toes in� option.

What are the benefits of an online cocktail making class?

Why skip the in-person bar course and opt for an online one? There are several advantages to an online cocktail class:

Flexibility

You can do an online cocktail class on your own schedule, from home, and pause/continue as you need. Our Introduction to Cocktails course emphasises a �stop & resume at any time� attitude.

Comfort

With this course, you�re learning in your own space, where your tools and home bar might already exist (or you can build them). As such, there�s no need to travel. This added comfort is extra helpful for those that have a young family, or a busy schedule to work around.

Cost effective

Our online course tends to be cheaper than full in-person classes.This is due (in part) to the fact that there�s no venue hire. There�s also no travel time needed from you to attend.

Low pressure

Don�t want to feel pressured while learning? An online course gives you more time to practice, make mistakes privately, and not feel exposed in a live class. This way you can hone your skills in your own time.

Immediate reward

You finish the cocktail making class, and you have a heap of new knowledge to use for work or play! After a short cocktail making class, you�ll be better equipped to start making cocktails for your next get-together, date night, or event.

How to pick the right online cocktail class for you

There are lots of different choices when it comes to cocktail making class offerings. Here are some tips to make sure you pick a cocktail class that matches your goals:

Define your goal

Are you just learning for fun at home? Hosting friends? Or looking to develop your professional bar skills? If you�re doing a cocktail class for fun, a short course could be perfect to dip your toes in. Similarly, if you don�t like to complete in-person study with others around, an online cocktail class could be perfect.

Check the format

Decide whether you want to go down the self-paced path or if you�d prefer a live instructor. Are you self-motivated and happy to go at your own pace, or would you prefer the live interaction?

Figure out what�s included

Do you want a course that includes tools and equipment in a kit, or are you happy to source your own items? Kits can be helpful when starting from scratch, but you often don�t get to choose what you get in them, and that could mean double-ups with what you already have.

Time and commitment

How many hours does it take to complete the cocktail class you�re looking at? Will you be able to finish the course in a day or less, or is it a longer-term commitment?.

Cost vs value

Make sure you�re getting useful content, such as technique, information, and recipes, for your money! Weigh up the cost of the cocktail making class you�re looking at and decide if the description of what you�ll learn seems worth it.

Support

Does the course offer help and support for if you get stuck or have a question? For beginners this can make a big difference. Our course provides locally-based support, 7 days a week, including until late on weekdays.

Reviews and social proof

Look for feedback from past participants. Have people in reviews been happy with the cocktail class? Are there consistent negative reviews left? Alternatively, do any friends or family have recommendations for cocktail making classes they�ve enjoyed?

Region and availability

Is the cocktail making class easy to access? If you live remotely, an online cocktail class could be well-suited. Our online cocktail making class is Australia-based, with local support for any questions you may have.

Online cocktail making classes are a brilliant way to level up your bar skills. They can be a great idea for those that are doing it purely for fun, for hosting, or for a potential hospitality career. If you want a short cocktail making class that gives you the basic knowledge of cocktails, check out our Introduction to Cocktails course.

Eight important barista skills

Posted on November 28, 2025 by Express Online Training

Many of us have enjoyed watching our barista make a coffee at our local cafe. Pulling golden espresso shots, steaming milk into frothy perfection, and all while chatting to customers! If you�ve taken the time to admire this skill, you�ve probably also realised that there�s a lot more to the job than meets the eye. Behind every great cup of coffee is a professional with finely tuned skills and deep product knowledge.

Whether you�re looking to land your first job in a caf� or upskill to advance your career, developing strong barista skills is the key to standing out in a competitive industry. In this article, we�ll explore eight important barista skills, what a barista�s day-to-day responsibilities include, and which skills you should highlight on your CV when applying for caf� roles.

Espresso extraction

At the heart of barista work lies the ability to pull that perfect espresso shot. This is one of the basic barista skills that really isn�t that basic when broken down! It combines science, precision, and a little bit of artistry. A skilled barista understands the key variables that affect espresso quality, including grind size, dose, tamping pressure, extraction time, and water temperature.

Even small adjustments with a machine can dramatically alter the flavour, aroma, and general feel of the coffee being made. That�s why professional barista skills training is so valuable: it helps you to understand why a shot tastes a certain way and how to make consistent improvements.

When learning espresso extraction, barista students may cover a whole range of different areas of study, including:

The anatomy of espresso machines and grinders
How to calibrate grind settings for consistent extraction
Tamping techniques for even water distribution
How to recognise under- and over-extraction of a shot
Adjusting recipes and settings to suit different beans

This technical foundation is an important skill for every barista, whether you�re working in a small local caf� or a specialty coffee roastery.

Milk texturing and latte art

The silky microfoam you see in a beautifully poured flat white doesn�t happen by accident. Milk texturing is one of the trickiest (and most impressive) barista skills to master.

Perfectly steamed milk should be smooth, glossy, and free of large bubbles, blending seamlessly with espresso to create a delicious, creamy drink. The skill lies in controlling temperature and introducing just the right amount of air to achieve that velvety texture.

Once you�ve mastered milk texture, you can move on to something a little more fun� latte art! Iconic designs like hearts, rosettas, and swans that grace the top of a mug. While latte art might look decorative, it�s also an indicator of good technique and consistency in the drink.

Barista training courses often dedicate entire modules to milk texturing and latte art, helping students understand more about the control required to produce caf�-quality coffee.

Customer service

Even the most technically skilled barista won�t succeed without a healthy dose of people skills. Coffee culture thrives on connection, and customers often return to caf�s for both caffeine, and the warm, welcoming atmosphere.

Strong communication and customer service skills mean being able to:

Greet customers warmly and remember regulars� preferences (and names!)
Handle busy rushes calmly and efficiently
Take orders accurately and clarify details as needed
Resolve complaints or mistakes gracefully
Maintain a positive attitude, even under pressure

These interpersonal abilities make all the difference between an average caf� and a great one. A well-trained barista knows that every cup served is also an opportunity to make someone�s day better.

Time management and multitasking

A barista�s shift can be fast-paced and unpredictable. During the morning rush, you might have a dozen orders to juggle at once while still keeping the workstation tidy and communicating with co-workers.

Good time management and multitasking skills allow baristas to stay efficient without sacrificing drink quality. This includes:

Prioritising drink orders while managing workflow
Keeping equipment clean between uses
Restocking supplies during quieter moments
Keeping tabs on anything that�s low and restocking before it runs out

Learning these habits early helps you build confidence and competence in any caf� setting. In-person professional barista training may include sections that simulate real-world scenarios, to prepare you for the demands of a busy coffee bar.

Product knowledge and coffee appreciation

Today�s caf� customers are more informed than ever. Many come in asking about roast profiles, bean origins, or brewing methods. A skilled barista should be able to answer these queries confidently, or understand how to research them and get back to the customer.

Understanding where coffee comes from and how it�s processed can deepen your appreciation for the craft and enhance customer conversations. Baristas should know about:

Different coffee varieties (Arabica vs Robusta)
How altitude, soil, and processing can affect flavour
The roasting process and how it impacts taste
The differences between espresso and alternative brewing methods

Understanding coffee�s journey from bean to cup helps you better showcase its qualities and recommend drinks tailored to customers� preferences.

Cleanliness and hygiene

Behind every spotless coffee machine and gleaming countertop is a disciplined barista who knows the importance of hygiene. Barista skills not to be overlooked often centre around cleanliness. Clean equipment looks professional while also ensuring that the coffee meets food safety standards.

As such, baristas should be trained in:

Proper cleaning routines for espresso machines and grinders
Safe handling of milk, water, and food
Regular sanitisation of surfaces and tools
Waste management and recycling practices

Caf�s operate under strict health regulations, and maintaining high standards of cleanliness is a non-negotiable point. This is one of the key areas where formal barista training can make you a more employable and trusted professional.

Teamwork and collaboration

Caf�s are dynamic environments where collaboration is everything. During busy periods, teamwork ensures that orders flow smoothly and customers stay happy. Having a strong collaborative attitude can make the work environment feel smoother.

Good baristas know how to communicate clearly with their colleagues, support one another, and anticipate what�s needed next. A strong team culture improves service while also making the workplace more enjoyable for everyone. In training courses, teamwork is often emphasised through group exercises that mimic real caf� operations, helping students build confidence in a cooperative setting.

Cash handling and POS operation

While many people focus on the coffee-making side of the job, barista skills training also involves managing transactions accurately. This includes handling cash, processing card payments, and operating point-of-sale (POS) systems.

Employers value baristas who can work quickly and correctly at the register, especially during busy times when mistakes can easily happen. Familiarity with POS software, attention to detail, and basic numeracy skills are all part of the barista role. Having cash-handling experience is one of the good barista skills to put on a resume, as it can make you a more versatile candidate for caf� positions.

How to learn barista skills

Barista skills training can be achieved through several different methods.

Practical course

A practial barista skills course is a fantastic way to learn a heap of barista skills in-person. There�s also the added benefit of having an experienced teacher to ask any questions you may have. These practical barista skills courses often involve learning how to pour the perfect shot, milk-frothing techniques, and how to make different types of coffee orders. In-person barista skills courses can be helpful for those that like to learn in a practical manner.

Online course

For those that wish to learn the theory behind barista skills, or who live remotely, a theory-based, online course could be more suited. These courses can be great for someone who wants to learn more about being a barista, but who isn�t interested in (or doesn�t quite feel ready for) a pracitcal course. Express Online Training has teamed up with Streamline Training to offer an Introduction to Barista Training that can be completed fully online.

On-the-job training

Another option for learning barista skills is through on-the-job training. This can include either being guided by a supervisor, or learning through trial and error on your own. On-the-job training may also include specialised courses offered by your employer for free. This form of training can be good for those that like to learn as they go, but may be a little stressful for people who prefer to have the knowledge and skills before they begin a new role.

What skills to put on a CV for a caf�?

If you�re applying for a caf� job, your CV should highlight both your technical barista skills and your interpersonal strengths. Employers look for candidates who can combine coffee-making with excellent customer service.

Here�s how you might structure your barista skills for CV:

Technical barista skills

Espresso preparation and calibration
Milk steaming and latte art
Knowledge of specialty coffee and brewing methods
Coffee equipment maintenance and cleaning
POS and cash-handling proficiency

Soft barista skills

Strong communication and customer service
Team collaboration and understanding
Problem-solving and adaptability
Time management under pressure
Attention to detail and cleanliness

If you�ve completed a recognised barista training course, make sure to include it prominently on your CV. Employers often prefer candidates who have undergone formal training, as it shows initiative and readiness for the role.

Why barista training makes a difference

While you don�t need formal qualifications to become a barista, completing a dedicated barista skills course can significantly increase your job prospects. Training gives you experience in coffee-based areas, teaches you the science behind extraction, and builds confidence before stepping behind a real caf� counter. Many employers look for baristas who already understand workflow, hygiene standards, extraction techniques, and customer service principles.

If you�re serious about starting a career in coffee or want to refine your existing skills, enrolling in a professional barista skills course is a great investment you can make in yourself.

What are barista job responsibilities?

While the core of the job is preparing coffee and other beverages, the role extends far beyond that. Baristas are the face of the caf�. They�re responsible for providing great customer experiences, maintaining cleanliness of the space, and keeping operations running smoothly.

Typical barista job responsibilities include:

Preparing and serving espresso-based drinks, teas, and other menu items
Operating and maintaining espresso machines and grinders
Handling cash, EFTPOS transactions, and point-of-sale systems
Maintaining cleanliness and hygiene in the caf�
Managing stock levels and restocking supplies as needed
Providing friendly, efficient customer service to customers
Taking and preparing food orders (in some caf�s)
Ensuring consistency in taste, presentation, and quality of drinks

Baristas are multitaskers who blend technical know-how with people skills. That, in part, is what makes the profession so unique and rewarding.

Being a great barista is about crafting experiences, connecting with people, and taking pride in your work. Whether you�re mastering espresso extraction or focused on delivering exceptional customer service, each skill you develop brings you one step closer to being that confident, capable barista every caf� wants to hire.

How do I complete a licensee course?

Posted on October 30, 2025 by Express Online Training

You may not know it, but running or managing a business that sells or serves alcohol in New South Wales comes with significant responsibility. Whether you�re opening a bar, managing a pub, or operating a bottle shop, you�ll need the right training to meet the legal requirements. This is where the licensee course comes in.

In this guide, we�ll break down everything you need to know about completing a licensee course NSW, including�what a licensing qualification is, how to become a licensee NSW, and the practical steps you�ll need to take along the way.

What is a licensee course?

A licensee course (sometimes also called a liquor licensee course) is specialist training required in NSW for people who want to hold a liquor licence or be appointed as a licensee, approved manager, club secretary, or a number of other roles. It builds on the knowledge gained in the Responsible Service of Alcohol (RSA) course, with a large focus on compliance, management, and legal responsibilities of the holder.

The training is designed to ensure that anyone responsible for running licensed premises understands liquor laws, community safety requirements, and how to minimise alcohol-related harm – three important facets of roles involving alcohol sale and service.

What is a licensing qualification?

A licensing qualification is the formal training you must complete to be eligible to apply for certain licences in NSW. For liquor licensing, the qualification is known as the Licensee Training Course. It�s delivered by Registered Training Organisations (RTOs) that are approved by Liquor & Gaming NSW.

Completing this qualification shows you have the knowledge and skills to:

Manage a licensed venue responsibly
Comply with NSW liquor laws and regulations
Understand the risks associated with alcohol service
Put harm-minimisation strategies in place
Handle compliance checks and enforcement

Without this licensee course qualification, you won�t be able to be named as the licensee or manager of a licensed premises in NSW.

Who needs to complete the licensee course?

You must complete the NSW licensee course course if you are applying to be:

A licensee (the individual who holds the liquor licence)
An approved manager (a person appointed to manage or supervise the venue on behalf of the licensee)
A club secretary (for registered clubs)

If you are working in a licensed venue but not in a managerial role, you�ll likely only need your RSA. Wondering if you need to complete a licensee course? Use the Liquor & Gaming NSW tool to check to see which qualification you need.

How do I become a licensee in NSW?

To become a licensee in NSW, you�ll need to follow several steps:

Step 1: Complete the RSA course

This is the entry-level requirement for anyone working in an environment where alcohol is served. You�ll need to successfully complete your RSA before you can complete your licensee qualification. You may also need to complete an Responsible Conduct of Gambling (RCG) course, if you�ll be working in a venue with gambling or pokies machines.

Step 2: Complete the licensee training course

This is mandatory for anyone applying to be a licensee, approved manager, or club secretary. Some RTOs (like Express Online Training) provide the licensee course online, allowing students to complete the course from the comfort of their own home.

Step 3: Apply for your licence through Liquor & Gaming NSW

Once training is completed, you�ll need to lodge an application online, pay the required fees, and provide all necessary documents to Liquor & Gaming NSW.

Step 4: Receive approval and commence as a licensee

When you�ve been approved, you�ll legally hold the responsibility of managing the licensed premises.

What does the licensee course cover?

The licensee course in NSW is designed to be practical and comprehensive. In this course, you can expect to learn about:

Managing your liquor licence
An overview of liquor regulation in NSW
Compliance and enforcement
Best practice strategies to prevent alcohol-related harm
Your responsibilities regarding the managing alcohol-related harms

The goal of the training is to ensure licensees can confidently operate a venue in NSW that is both compliant and safe.

How long does the NSW licensee course take?

The licensee course generally takes one full day to complete, or 6 to 8 hours of study. Some in-person courses may be spread across two shorter sessions, whereas online NSW licensee courses can typically be paused and resumed as needed.

Where can I complete the licensee course?

The licensee course can only be completed with Liquor & Gaming NSW�approved training providers. These providers are RTOs that meet strict compliance standards. To find an approved provider, you can visit the Liquor & Gaming NSW website, which maintains an up-to-date list.

Express Online Training offers the Licensee Training Course online, with learning taking place through a virtual classroom. Our course fee includes the required NSW Competency Card, and study can commence as soon as you�re enrolled.

Common questions about the licensee course in NSW

Is the licensee course the same as RSA?

No. RSA stands for Responsible Service of Alcohol, and is the basic training required for all staff serving alcohol. The licensee course is a higher-level qualification designed for people in management or ownership roles.

Do I need both RSA and the licensee course?

Yes. You must hold a current RSA to be eligible to undertake the NSW licensee course.

How much does the licensee course cost?

The price of your licensee course will vary depending on the training provider. However, you can generally expect to pay between $350 and $450. As of October 2025, Express Online Training offers the NSW Licensee Training Course for $350. This can be paid in 4 interest-free payments with Afterpay.

Can I complete the licensee course online?

Some RTOs offer the NSW licensee training course online, allowing students to complete the course in their own time. Express Online Training is one of these RTOs. It�s important to check with your chosen RTO to see which options they offer before you commence training.

Does the licensee qualification expire?

Yes, the NSW licensee qualification remains valid for five years from course completion. After this time, you�ll need to complete a refresher course in order to continue holding your qualification.

Why choose Express Online Training for your licensee course?

There are several reasons why you may wish to choose to complete your NSW licensee course with Express Online Training. Our course comes with an automatic RSA renewal, plus an RCG renewal (after the completion of a short refresher), and there�s no extra to pay for the NSW Competency Card. Our support team is locally-based and fully qualified, so you can contact us with any questions you may have about the course. With our licensee course, you can easily download and print an interim certificate upon completion, plus you can do the entirety of your study online. We also have a 1 Day Money Back Guarantee, meaning students sit and pass the course in 1 day or get a 100% refund.

Completing a NSW licensee course is an essential step for anyone wanting to operate a licensed venue in NSW. From understanding liquor laws to managing compliance and prioritising community safety, the course equips you with knowledge while also meeting legal obligations.

If you�re planning to become a licensee,secure your RSA, then enrol in an approved licensee course with a registered provider. Once complete, you�ll be one step closer to confidently taking on the responsibilities of managing a NSW licensed venue with confidence.

Where can I get barista training?

Posted on October 30, 2025 by Express Online Training

We all know that Australians love coffee. Whether it�s busy Melbourne cafes or beachside espresso bars on the Sunshine Coast, coffee culture is part of daily life for many. Of course, with this comes a big need for those behind the coffee machines – baristas.

If you�ve ever thought about working in a cafe, you might be wondering: Where can I get barista training? Do I need a qualification to be a barista? And how long does it take to train as a barista?

While a formal qualification isn�t required to become a barista in Australia, completing a barista training course can help you learn the skills faster, build confidence, and make you more attractive to employers.

In today�s article, we�ll take a closer look at what barista training involves, what options are available, and how courses like the EOT Introduction to Barista Training course can help you kickstart your career.

What qualifications do you need to be a barista?

In Australia, there are no legal qualifications required to work as a barista. Anyone can learn on the job. In fact, some cafes are happy to hire beginners with the right attitude and teach them everything they need to know.

That said, training is highly recommended, especially if you�ve never worked with commercial coffee equipment before. A commercial machine may look a fair bit different to the one you have at home, and because cafe owners are so busy, they may not have the time to teach you on the job. As such, they may prefer hiring those that already understand the basics of coffee-making, such as how to:

Extract a perfect espresso shot
Steam milk correctly
Clean and maintain the coffee machine
Work hygienically and safely
Handle customer orders efficiently

Even though a barista qualification isn�t required, training shows an employer that you have initiative and helps you build a foundation of knowledge before you walk into your first job interview.

How do you train to become a barista?

Training to become a barista doesn�t have to be complicated or expensive. There are a few different paths you can take, depending on how you prefer to learn and your career goals. Keep in mind, these ideas often work well with each other, rather than as standalone options.

1. Take an online barista course

Online courses are a convenient way to learn the theory behind coffee making. An online course can be completed from anywhere with an internet connection, making it super convenient for those that live remotely. An example of one of these barista training courses is the EOT Introduction to Barista Training, which allows you to study at your own pace. Being remote, this course also lets you do barista training Melbourne, Sydney, Brisbane, or more rurally like Kempsey or Wagga Wagga. The course can take as little as two hours to complete and covers:

An explanation of different bean varieties
Processing methods and roast levels of beans
How to get the perfect grind
Extraction techniques and troubleshooting
Milk options and their differences
How to steam milk
The basics of latte art
Alternative methods for brewing
Cold brew and iced coffee

The course is a great starting point for beginners, and because it�s fully online, you can learn the essentials before ever stepping behind a cafe counter!

2. Attend a practical barista workshop

If hands-on learning is more your thing, an in-person workshop could be a good idea for you. These workshops are short, usually half-day or one-day courses held at training centres or cafes. You�ll get to work on commercial espresso machines, practice steaming milk, and learn to make a range of drinks under supervision of experienced trainers. Workshops are great if you learn best by doing, and they give you valuable experience before applying for jobs.

3. Learn on the job

Some cafes hire beginners and train them on site. This is a great option if you prefer learning in a real-world environment and earning money while you learn. You may start as waitstaff then work your way up to making coffee, or you might start your first day on the machines. Just keep in mind that cafes can be stressful environments, particularly those that see a lot of foot traffic!

How long does it take to train as a barista?

You can learn the very basics of being a barista surprisingly quickly, often within a few hours. Typically, a short course such as the one offered by EOT can be completed in as little as 2-hours, and will give you the basic fundamentals of the job. There are also short, in-person courses that can be completed which typically take around half a day and can be good for those after hands-on experience.

Another option is on-the-job training (if your cafe allows it). This will give you real cafe experience, as well as teaching you the workflow of the place you�ll be working in and customer service tasks. However, learning on the job can be stressful, particularly in busy businesses. The learning here doesn�t really have an end date, as you�ll continue learning while on the job.

Why barista training is worth it (even if it�s not required)

Even though anyone can call themselves a barista, training gives you a bit of an edge if you�re starting out in the industry. While it doesn�t replace hands-on experience, it does provide knowledge.Here�s why it�s worth doing a course before jumping into caf� work:

You�ll make fewer mistakes early on

Understanding extraction and milk technique can help you avoid common errors. It equips you with knowledge of the basics.

You�ll learn the �why� behind good coffee

Training gives insight into grind size, water temperature, and flavour balance. These elements all come together to shape your understanding of coffee.

You�ll feel more confident during job interviews

A course certificate shows motivation and enthusiasm. It also gives extra knowledge that you may be able to share during our interview.

Becoming a barista in Australia doesn�t require formal qualifications, but training can make a big difference. Particularly for those just starting out. Barista training helps you understand the craft, develop consistency, and stand out when applying for jobs. If you want to start learning straight away, the Introduction to Barista Training course from EOT is a great place to begin!

How long is a food safety supervisor certificate valid for?

Posted on September 29, 2025 by Express Online Training

Food safety is one of the most important aspects of running a business in Australia�s hospitality, retail, and food service industries. As of December 8th, 2023, Food Standards Australia & New Zealand has made it a legal requirement for businesses handling unpackaged food to have at least one food safety supervisor. Whether you�re operating a bustling caf� in Sydney, a catering business in Melbourne, or a small petrol station in Brisbane, ensuring that the food you serve is safe for your customers is non-negotiable.

But what is a food safety supervisor certificate, and how long is it valid for? Let�s break it down step by step so you have everything you need to know.

What is a food safety supervisor certificate?

A food safety supervisor certificate is a nationally recognised qualification issued to an individual who has successfully completed the relevant training in food safety. This person takes on the responsibility of overseeing food handling in the workplace and ensuring that food safety standards are upheld.

food safety supervisor certificates are designed to:

Ensure businesses comply with the Australia New Zealand Food Standards Code.
Provide food businesses with a qualified go-to person for food safety advice and oversight.
Reduce the risks of food-borne illnesses by ensuring staff follow safe food handling practices.

This certificate is a practical assurance to regulators, customers, and business owners that food safety is being taken seriously.

How long is a food safety supervisor certificate valid in Australia?

Unlike some qualifications that last indefinitely, the FSS certificate has an expiry date in Australia. Here�s a breakdown of food safety supervisor certificate validity by state and territory:

food safety supervisor certificate NSW

In New South Wales, a food safety supervisor certificate is valid for five years. After this period, supervisors must renew their certificate by completing refresher training.

food safety supervisor certificate QLD

Food safety supervisor certificates are generally valid for five years in Queensland. Renewal requires refresher training through an approved RTO (Registered Training Organisation).

food safety supervisor certificate VIC

While food safety supervisor certificates in Victoria do not currently technically expire, Food Standard 3.2.2A requires a food safety supervisor to have completed a certificate within the previous five years. It�s also worth noting that in Victoria, those who obtained their food safety supervisor certificate before 8th December, 2023 have until December 2028 to renew it.

food safety supervisor certificate ACT

In the Australian Capital Territory, food safety supervisor certificates are valid for five years. After this time, you will be required to renew your certificate in order to remain an FSS.

food safety supervisor certificate TAS

Tasmanian food safety supervisor certificates are valid for five years. After this time, renewal is required to maintain compliance.

food safety supervisor certificate WA

The Western Australia food safety supervisor certificate is valid for five years. Once this time has elapsed, you�ll need to either take a refresher course or re-sit the full qualification, whichever you prefer.

food safety supervisor certificate SA

A food safety supervisor certificate from South Australia expires five years after obtainment. At this point, you�ll need to complete a refresher or re-sit the certificate in order to remain a food safety supervisor.

food safety supervisor certificate NT

The food safety supervisor certificate for the Northern Territory is valid for five years from completion date. After this time, you�ll need to complete either a refresher course or a successful re-sit of the certification to continue being a food safety supervisor.

Why do food safety supervisor certificates expire?

Food safety is an ever-evolving field. As such, over time, legislation, best practices, and compliance standards change. By requiring certificates to be renewed, states ensure that supervisors remain up to date – which is very important when it comes to food service.

For example:

Updates to allergen management standards may be introduced.
New hygiene technologies or sanitising practices might become best practice.
Legal responsibilities for businesses may change.

By refreshing training every five years, supervisors stay informed and learn new information, and businesses reduce the risk of costly food safety breaches. It�s a win-win for everyone!

Do all businesses need a food safety supervisor?

The requirement depends on the type of business you�re running. Generally speaking, any business that sells food to the public in a retail or hospitality setting is required to appoint a food safety supervisor.

This includes:

Caf�s, restaurants, and bars.
Takeaway shops, bakeries, and food trucks.
Caterers and event food services.
Supermarkets, delis, convenience stores, and grocers that handle unpackaged food.

Certain businesses, such as low-risk food retail operations (for example, selling pre-packaged shelf-stable food), may be exempt. It�s important to check with your local food authority to see whether or not you�ll be required to have a food safety supervisor on staff.

What responsibilities does a food safety supervisor have?

As well as being a mandated certificate, there are several responsibilities that a food safety supervisor has within a business. These include:

Being reasonably available by food handlers at the business as well as the local government from which the business is licensed, during the hours that the food business is in operation
Having the authority to supervise food handlers and give staff at the business directions relating to food safety matters
Understanding how to recognise when there are potential food safety hazards at the business, and ensuring that the risks are mitigated and/or managed
Having the skills and knowledge on food safety matters that are relevant to the business, and sharing these skills and knowledge with staff to improve awareness of foodborne illnesses
Helping foster a culture where food safety is a top priority in the business

How do I get a food safety supervisor certificate?

To become a certified food safety supervisor, you�ll need to follow these steps:

Find an RTO that provides the food safety supervisor course. This can be done by searching the National Training Register for relevant providers. From here, you can choose an RTO that best suits your needs.
Enroll in your food safety supervisor course. Depending on the state/territory, and your access to a workplace and supervisor, you may be able to complete the course fully remotely and online. If you don�t have access to a suitable workplace and supervisor, you may need to complete the practical portion of the course in-person.
Successfully complete the course training, including any assessments, and make your payment.
Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I renew a food safety supervisor certificate?

Renewing a certificate is a straightforward process and can be done through the following steps:

Step 1: Find an approved RTO

You must renew your food safety supervisor certificate through a training provider recognised by your state or territory�s food authority.

Step 2: Complete the refresher training

This usually involves revisiting the core food safety units, focusing on updated laws and practices. You may also wish to re-site the full course instead, if your chosen RTO doesn�t offer a refresher course for the food safety supervisor certificate.

Step 3: Receive your new certificate

Once the refresher or full course is successfully complete, you�ll be issued a new certificate with an updated expiry date. This can then be used until it expires (for an additional five years, unless the legislation is updated).

Many RTOs offer food safety supervisor certificates online or blended training options, making it easy to renew without too much disruption to business operations. Check out the details of your chosen RTO before you begin to know what type of course you can complete.

What happens if a food safety supervisor certificate expires?

If a food safety supervisor certificate of the designated food safety supervisor lapses, the business may no longer meet food safety compliance requirements. This could lead to:

Fines and penalties from the food authority
Increased risk of food safety incidents
Potential damage to the business�s reputation.

To avoid this, it�s recommended that businesses track certificate expiry dates and renew well before they lapse.

Is a food safety supervisor certificate the same as a food handling certificate?

No, they are different. Make sure you don�t get the two confused and that you complete the course relevant to your needs. The difference between the two is as follows:

A Food Handling Certificate (Level 1) is typically an entry-level training for employees who directly handle food.
A Food Safety Supervisor Certificate (Level 2) is more advanced and designed for managers, supervisors, and business owners who oversee operations.

In some businesses, both certificates may be required across different staff levels. Check with the business to be sure you�re obtaining the correct qualification.

Can one food safety supervisor cover multiple venues?

In many cases, yes. A single supervisor can be appointed across multiple businesses or venues, provided they can adequately fulfil their responsibilities. However, the practicality depends on a number of factors, including the size of the business and how close both businesses are, geographically, to each other. Some councils or states may require at least one food safety supervisor per venue, especially in high-volume or high-risk businesses. Again, be sure to do adequate research before committing to an idea.

Do you need a food safety supervisor certificate if you�re self-employed?

Yes, if you are operating a food business that serves unpackaged or high-risk food, you are still required to hold a valid certificate. This includes:

Mobile food vans
Market stalls selling ready-to-eat food
Home-based catering businesses.

Being self-employed doesn�t exempt you from food safety responsibilities. Instead, if you are the only person working for the business, you will be the one required to be the food safety supervisor, and thus will need to be the one that holds a valid food safety supervisor certificate.

What are the benefits of keeping your food safety supervisor certificate current?

Aside from meeting legal obligations, maintaining a current certificate brings several advantages:

Customer trust

Consumers feel confident knowing the business is run by someone qualified and serious about food safety.

Reduced risks

Proper training reduces the likelihood of foodborne illnesses and contamination. Having a food safety supervisor certificate means you�ve undertaken training to understand the basics of food safety.

Business reputation

Demonstrates professionalism and responsibility within the business setting, adding to the reputation of the business as a place that�s good for food health and safety.

Staff confidence

Supervisors with the qualification can guide other employees effectively in best food handling practices.

Can I do my food safety supervisor certificate online?

In many states and territories across Australia, it�s possible to complete the food safety supervisor certificate online. This option may be particularly appealing to those who live in more remote locations where it�s harder to get to a training centre, or those with busy schedules that wish to work around their other commitments. In saying that, typically to complete the food safety supervisor certificate fully online, you�ll most likely need access to a commercial kitchen, workplace, and workplace supervisor. Alternatively, some places offer a combination option, where you can complete the course online at your own pace, then go to a classroom for a short practical assessment at the end.

Where offered, the food safety supervisor certificate online (or combination course) is the same qualification as the in-person food safety supervisor certificate, making it just as valid. These online courses can be undertaken anywhere with a stable internet connection, so you don�t even need to leave your home to start the qualification process!

How can I check if a food safety supervisor certificate is still valid?

If you�re unsure about the status of a food safety supervisor certificate, you can check its validity through the following methods:

Check the issue date and expiry date listed on the document. If the issue date is more than five years ago, there�s a good chance the certificate is expired. However, in saying that, it�s worth noting that in a few states (such as Victoria), those who obtained their food safety supervisor certificate before 8th December, 2023 have until December 2028 to renew it.
Contact the RTO that issued the certificate for confirmation on when it was completed. They should have a database they can use to check the dates.
Verify with your state or territory�s food authority.

Why choose Express Online Training for your food safety supervisor certificate?

Express Online Training has partnered with Streamline Training to offer the food safety supervisor certificate online. This course is available to eligible candidates across Australia, and includes the two units required for the certification. These are:

SITXFSA005 � Use hygienic practices for food safety, and
SITXFSA006 � Participate in safe food handling practices

This course can be completed by those in all states except for New South Wales. With the food safety supervisor course from Streamline Training, you have the choice of either the fully online course (completing the course online, plus the assessment from a commercial kitchen workplace of your choosing), or completing part of the course online, with the practical assessment taking place in a Perth classroom.

For the food safety supervisor course from Streamline Training, you�ll need approximately 12 hours of study time to complete the online learning and assessment portion of the qualification, then another 45 to 60 minutes for the practical demonstration of your newfound skills (either at your own workplace or in the Perth classroom). You�ll be given three months from your enrolment date to complete the food safety supervisor course. The food safety supervisor certificate from Streamline Training is valid for work in all Australian states and territories, except for New South Wales.

Food safety is the responsibility you have to your customers and your community. It�s also, typically, a compliance requirement. By ensuring your food safety supervisor certificate is valid and up to date, you�re not only protecting your business from penalties but also helping to safeguard public health. If you�re unsure as to whether your food safety supervisor certificate is valid, contact the RTO you obtained it through, or your state or territory�s food authority.

We hope you�ve enjoyed learning a little bit more about the food safety supervisor certificate in this article.

8 reasons to do a white card online

Posted on September 29, 2025 by Express Online Training

Want to work in the Australian construction industry? If so, getting your white card is non-negotiable. It�s a legal requirement that proves you�ve completed general construction induction training, keeping you and others safe on-site. The good news? You don�t have to spend a whole day sitting in a classroom to get it done. These days, many Australians are choosing to complete their white card online instead of in person.

So, why should you consider doing a digital white card? Here are eight compelling reasons to do your white card online (plus the answers to a few frequently asked questions).

Flexibility and convenience

One of the biggest perks of doing a white card online is the flexibility it offers. Life can be busy, and this is especially true for those that are already working, juggling study, or looking after family. Instead of locking yourself into a rigid classroom schedule, an online course lets you complete the training whenever it suits you. If you;re a night owl, you can complete it after dinner. If you�re an early riser, you can smash it out with your morning coffee over a few mornings. The course is available 24/7, so you set the pace and work at it at your own speed. That level of convenience is hard to beat.

Cost-effective

Doing your white card course online can also save you money. Classroom-based courses often have higher fees to cover venue hire, trainer costs, and other overheads. On the other hand, online white card courses, on the other hand, are generally cheaper because they�re more streamlined and efficient to run. On top of that, you save on travel costs (petrol, parking, or public transport) and, of course, the time you�d spend getting to and from a training centre. For many people, that�s a double win, as it�s more affordable and less hassle.

Learn at your own pace

Everyone learns differently. Some people like to power through in one sitting, while others prefer to take their time and absorb the material bit by bit. The white card online course gives you that freedom. If you�re a quick learner, you can fly through the modules and finish in a few hours. If you prefer to take your time, jot down notes, pause, and really lock in the information, you can do that too. Being in control of the pace can help you retain the knowledge you learn through the white card course.

Accessibility and comfort

Not everyone feels comfortable in a classroom setting, and that�s okay. White card online training allows you to learn in an environment where you feel most relaxed� whether that�s your home office, your couch, or even your local caf�. The white card online courses from Express Online Training can be paused and resumed at any time, with fully qualified and locally-based support available 7 days a week. Online education also makes the white card accessible to people who live in regional or remote areas. Instead of travelling hours to the nearest city for a face-to-face course, you can log in and get certified online without leaving your home!

User-friendly learning

Online courses are designed to be clear and accessible, often using videos, images, and interactive quizzes to explain safety concepts. For many, this makes learning easier and can help students stay engaged in their studies. The user-friendly learning of an online white card course is generally a fair bit better than staring at slides in a classroom.

Industry-recognised and legitimate

Some people worry that an online white card might not be taken as seriously as one earned in a classroom. The truth is, as long as you complete your course through a Registered Training Organisation (RTO) that�s accredited to deliver �CPCCWHS1001 – Prepare to work safely in the construction industry�, your qualification is 100% legitimate and nationally recognised. Express Online Training is a good example of this. An online white card is the same certification as an in-person white card. It�s just achieved in a way that�s more flexible and a little more modern.

Greats for busy schedules

Carving out an entire day to sit in a classroom can be near impossible. Online training fits into your schedule instead of the other way around. You can log in and complete modules whenever you find a spare moment, without putting the rest of your life on hold. Complete your course an hour at a time, 30 minutes at a time, or in even smaller chunks. Free time can be hard to find with busy lives, so being able to fit your studying around your schedule is helpful.

No travel required

If you live in a regional or remote area, getting to a classroom course can be a real mission. You may need to drive for several hours, or even try to navigate public transport options for getting to the education centre. With online training, all you need is an internet connection and a device. There�s no commuting, no sitting in traffic, no long-distance drives. You can study your white card course online, instead.

How long does it take to get a white card online?

Another big reason Aussies are choosing the white card online option is speed. The course itself typically takes 6 to 8 hours to complete, depending on your learning style and pace. So, around a day of studying. Once you�ve finished and passed the assessment, you�ll often receive a Statement of Attainment via email within 24 hours. Express Online Training offers a same-day Statement of Attainment. This means you could start your course in the morning and have proof of completion by the evening� a huge plus if you�ve just landed a new job and need your card ASAP. The physical white card is then mailed to you, usually within a couple of weeks, but in most cases, you can start working right away with your interim certificate.

Is the online white card course hard?

Most people find the online white card course to be pretty straightforward. It�s designed to make sure you understand essential health and safety principles, not to trip you up with trick questions. The course usually covers topics such as:

Identifying common construction hazards
Understanding workplace health and safety laws
Learning safe work practices
Knowing what to do in a workplace emergency

The material is presented in a clear, practical way, often with videos, images, and simple quizzes. As long as you pay attention, you should find it manageable. Plus, online platforms usually let you revisit sections if you need extra time to understand something.

Can I get my Australian white card online?

In many states and territories, you can complete your white card training online through an RTO. For example, Express Online Training offers a White Card Online NSW course, a White Card Online QLD course, a White Card Online WA course, and a White Card Online TAS course. The good news is that if you move interstate later, you won�t need to redo the training, as your white card is nationally recognised.

From the flexibility of learning at your own pace to the ability to start work almost immediately, the benefits of completing a white card online stack up quickly. So, if you�re ready to kickstart your construction career, why not sign up online today and get started?!