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Why Do I need an RSG?

RSG courses (SITHGAM201 – Provide responsible gambling services) are an important part of proactive measures against problem gambling. Institutions offering gaming services have an opportunity to make a vast amount of money at the expense of many individuals. Their right to do this is provided by a license, which carries with it additional responsibilities for persons operating gambling venues. It is important to impose these obligations upon institutions due to the prevalence of addiction in association with gambling. It is also important to ensure that businesses like casino’s fulfil their social responsibility.

In most states of Australia people are required by law to have a responsible service of gambling certificate in order to be employed in a position related to gambling. An RSG is vital in order to work within this industry and ensuring employees have certification is one of the responsibilities of gambling venues. A person providing gambling services to another is in a position to realise if this individual is engaged in problem gambling.

RSG laws vary from state to state. Some certificates will be valid across these borders, whilst others will not. It is important to check the requirements of the area in which you live. This is simple and can be achieved with a quick google search such as; “RSA Courses WA.” Your geographic location may also affect people’s ability to undertake the course. While a number of online options are available, this is dependent on the laws of the area in which you live.

All information was correct at the time it was posted.

RSA Competency Check

Have you completed an accredited RSA course previously?

Do you hold any of the following?

Current or Recently Expired NSW RSA Competency Card

If you have a current Competency Card you cannot re-complete the course to renew it while it is current. This includes any learners in the 28 day renewal period or who have a current NSW RSA Competency Card endorsement but have not received their card.

You can check if you have a Current Competency Card or endorsement here

If you choose to continue you must declare below that you understand that your existing competency card endorsement(s) will not be renewed. By continuing you accept responsibility for providing correct and accurate information about your NSW RSA currency and understand that should you be found ineligible to undertake the course or renew your NSW RSA you may not be entitled to a refund.

NSW RSA Interim Certificate issued within 5 years from the "Valid for duties date"

If you have a current NSW RSA interim certificate issued within 5 years from the "Valid for duties" you cannot complete the NSW RSA course again. You must visit a Service NSW centre with your Interim Certificate to obtain your card.

You can check if you have a Current Competency Card or endorsement here

By continuing you accept responsibility for providing correct and accurate information about your NSW RSA currency, understanding that this will not renew your NSW RSA and that should you be found ineligible to undertake or renew your NSW RSA by completing the course you may not be entitled to a refund.

Is your RSA current and issued by a Registered Training Organisation or a state/territory approved training organisation?

Are you planning to reside permanently in NSW?

You may be eligible to receive the NSW RSA by completing a bridging course

If you wish to apply to Liquor & Gaming NSW to complete their RSA bridging course, please note that EOT cannot confirm if your interstate RSA will be accepted, and it is your responsibility to research and confirm you meet the eligibility requirements.

You may be eligible to work temporarily in NSW using your current RSA

If you wish to temporarily work in NSW under Automatic Mutual Recognition, please note that EOT cannot confirm if your interstate RSA is eligible, and it is your responsibility to research and confirm you meet the eligibility requirements before commencing work in NSW.