Throughout all states of Australia, employees working in a position related to the sale or distribution of alcohol are require to hold an RSA, or Responsible Service of Alcohol Certificate. In the same vein, Australian employees working in a position associated with gambling are required to hold an RSG, or Responsible Service of Gambling Certificate. Both certificates operate on a similar principle; those in positions related to addictive, risk associated activities have a responsibility to protect consumers, patrons and other employees from hurting themselves and others.
While some jobs require only an RSA or RSG, a majority of venues offering the sale of alcohol have associated gambling services, whether these be an entire casino or simply one or two poker machines in a bar. Most often, employees of these businesses will require employees to hold both these forms of accreditation. If they do not, some employees may be restricted to certain areas or activities in their place of employ. This can be inconvenient, and means employees holding only one certificate cannot be used to their fullest potential.
Fortunately, online RSA courses (SITHFAB201 – Provide responsible service of alcohol) and online RSG courses (SITHGAM201 – Provide responsible gambling services) are now easily available. In the past, these courses had to be attended in person, taking excessive time out of people’s schedules. When completing either course online there are no time restrictions, although strangely, online students actually tend to complete the course in less than a third of the time required by RSA/RSG seminars. Many employers offer to pay their employees way through this training, although obtaining certificates prior to employment can greatly improve an individual’s employability, making accreditation an excellent choice for casual workers or travelers on a work visa.