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The ultimate guide to obtaining a white card NSW

One of the very first steps when planning a career in construction is to obtain your white card certification. The NSW white card allows you to work on construction sites in New South Wales and is an essential requirement for anyone looking to enter the industry. Whether you’re a builder, laborer, apprentice, or simply curious about safety in the construction industry, this guide breaks all you need to know about the white card NSW into simple, actionable steps.

In this article, we’ll explain what a white card NSW is, why it’s important, and the steps to get one.

What is a white card NSW?

A white card NSW is an official certification that proves you have completed general construction induction training. It’s a requirement under Work Health and Safety (WHS) laws in Australia and is essential for anyone who wants to work on construction sites.

This certification confirms that the student has completed training on workplace safety standards, hazard identification, and proper risk management protocols. Essentially, the white card ensures that anyone working a construction site understands the critical safety measures necessary to prevent accidents, injuries, and hazards.

Can you complete a white card online in NSW?

Yes, you can! Accredited training Registered Training Organisations (RTOs) such as Express Online Training provide the white card NSW online. This enables flexibility, particularly for those with busy schedules or those living in remote areas. Do your research and ensure that the online course provider is certified and recognised in NSW to avoid wasting time or money.

Who needs a white card in NSW?

Any worker who will be accessing a construction site in NSW must have a valid white card. This includes, but is not limited to:

  • Builders, carpenters, and labourers
  • Electricians and plumbers
  • Project managers and site supervisors
  • Apprentices and trainees
  • Contractors
  • Engineers and architects visiting sites

Essentially, anyone who may be exposed to construction-related risks is legally required to hold a valid white card.

Why is holding a valid white card important in NSW?

Construction sites are inherently risky environments, and the white card ensures every individual has a baseline understanding of safety protocols. These safety protocols are designed to save lives, reduce workplace injuries, and create more organised, efficient workspaces. Furthermore, having a white card reassures employers and colleagues that the holder understands relevant safety regulations.

On the legal front, operating on a job site without a white card is a breach of WHS laws, and can result in penalties for both the worker and the employer.

How to get a white card in NSW

Getting a white card in NSW involves completing a formal general construction induction training course. This course can be completed through an accredited RTO. The exact steps of how to undertake your course will vary depending on your chosen RTO, but generally involve the following steps:

Step 1: Find an accredited RTO

Search for a recognised training organisation in NSW. Ensure they are approved by SafeWork NSW to provide the white card NSW. Express Online Training offers the White Card NSW Class Online, which is approved by SafeWork NSW.

Step 2: Register for a white card NSW course

Book a white card course either in person or online, depending on your preference. You will be required to provide personal information, including your name, date of birth, and contact details. You will also need to provide additional evidence of identification, so be sure to check the requirements beforehand.

Step 3: Complete the course

The white card NSW course typically takes 6 to 8 hours and covers all necessary theory and practical safety training. When completing the course in person, it’ll typically be a 1-day course. For the online white card course NSW, you should account for 6 to 8 hours of time, however, this can be completed over a number of days, weeks, or even months.

Step 4: Receive your white card

Upon successful completion, the RTO will issue you with your white card, which is valid across NSW, plus greater Australia.

What do you learn in a white card course?

A white card course is designed to teach students the fundamentals of safety in the construction industry. Topics covered include:

  • How to identify and minimise construction site hazards
  • Proper use of personal protective equipment (PPE)
  • Understanding site safety signage
  • Emergency procedures and first aid
  • Practicing safe work behaviours and communication

The course is straightforward but essential, so it’s important to be focused and engaged in order to take it all in when studying.

How do I replace my white card NSW if I lose it?

If you’ve lost your white card, don’t panic! You can request a replacement through the RTO that issued it. Be ready to provide identification details and, if possible, the date or approximate year when you completed the course. You will likely be charged a fee for the issuing of a replacement white card. If the issuing RTO has ceased operation, you will likely need to contact another RTO for a white card NSW replacement.

How long is a white card valid for in NSW?

A White Card does not expire as long as you remain active in the construction industry. However, if you’ve been out of the industry for two consecutive years or more, you’ll need to retake the course to ensure your knowledge is up to date. Additionally, some employers may require workers to retake the course after a certain period of time as part of their company policies. It is important to check with your employer or relevant authority on any specific requirements for white card re-certification.

Can I visit a construction site without a white card?

In some cases, it is possible to visit a construction site without a white card. Persons who are briefly visiting a construction site may not be required to hold a valid white card, provided they are escorted by a qualified supervisor for the entire duration of their stay. Other instances where a person may not be required to hold a valid white card while on a construction site include:

  • The person remains in an area that is designated for visitors and away from any active construction.
  • A comprehensive safety induction is provided by the site, specifically for the visitor.

When it comes to maintaining a safe and compliant construction site, it’s important to be aware of the regulations and requirements for all workers, visitors, and supervisors. Failing to comply could result in penalties for both the individual and the employer or site operator.

What does a white card NSW cost?

The cost of a white card course in NSW varies depending on the RTO providing the course. As of April 2025, Express Online Training offers the white card NSW online for $180. For added flexibility, this can be paid for using Afterpay in 4 interest-free payments.

Some employers may have specific RTOs they wish their employees to study through. Additionally, employers may cover the cost of the training, so it’s worth checking with your company if you’re already employed.

Is the white card NSW valid in other states?

Yes! Fortunately, a white card issued in NSW is nationally recognised throughout Australia. If you have your NSW white card, it can be used for work on construction sites in Queensland, Victoria, South Australia, the Australian Capital Territory, Tasmania, Western Australia, and the Northern Territory. This versatility makes it easier to work across state lines as part of any interstate projects.

Which white cards are valid in NSW?

White Cards issued by accredited RTOs in any Australian state or territory are accepted in NSW. Individuals who have completed construction induction training and hold a valid construction induction certificate from any state or territory can work on construction sites in NSW. This is due to the fact that all Australian states and territories have agreed to implement the National Code of Practice for Induction for Construction Work, resulting in a nationally consistent approach to construction induction training throughout Australia.

While this is the case, it’s important to be cautious of counterfeit or unaccredited services as these will not be valid for use in any state or territory. Always choose a reputable course provider and check their accreditation status before enrolling in any white card training.

What do you need to bring to a white card course?

Exactly what you’ll need to bring when attending a face-to-face white card NSW course will depend on the training provider you choose. However, there are a few common items that are often required, including:

  • Identification: Many RTOs will require students to bring 100 points of ID. Check with your chosen provider to see what forms of ID they will accept.
  • Appropriate clothing: As this is a hands-on course, it’s important to wear appropriate attire, including clothing that allows you to move easily for any active components.

Do I always need my white card on me when on site in NSW?

Yes, you should carry your white card with you at all times when on a construction site. Some sites may require you to present it during safety inspections or audits. To avoid unnecessary complications, always make it a habit to have your card accessible. Along with a physical card, the Service NSW app also offers a digital white card. However, it is still required to hold a physical card whenever you’re on site.

Why choose Express Online Training for your white card NSW course?

There are many reasons to choose Express Online Training as the course provider for your white card NSW certification:

  • Convenience and accessibility: With Express Online Training, you can complete your white card NSW course online from the comfort of your own home. This eliminates the need to travel to a physical location and allows you to work at your own pace. The online white card NSW can be paused and resumed as needed, allowing you to fit it in around your busy schedule.
  • Accredited course: Our white card NSW course is nationally accredited, meaning it is recognized by all states and territories in Australia. This ensures that you are receiving high-quality training that meets industry standards.
  • Locally-based support 7 days a week: Our trainers are available 7 days a week (including until late on weekdays) to provide support and assistance with any questions or concerns you may have during the NSW white card course.
  • Built for mobile devices: Our white card NSW course is designed to be completed on a mobile device, making it convenient for you to access and complete the course from anywhere at any time.

A white card establishes a foundation for working safely and responsibly in the construction industry. Whether you’re a young apprentice breaking into the field or an experienced worker changing careers and beginning work in construction, having this certification ensures you’re fully prepared to handle safety on the job.

When you’re ready to take the next step, find a trusted RTO and complete your white card course to kick-start your construction career.

How to get an RSAT certificate

Those that will be making same-day alcohol deliveries to retail customers within New South Wales will be required to hold a valid RSAT certificate. This essential qualification not only ensures you are serving responsibly but also keeps you on the right side of the law. This guide on how to get an RSAT certificate will walk you through everything you need to know about the RSAT certificate, why it’s important, and how to secure it so you can start a career involving alcohol delivery.

What is an RSAT certificate?

RSAT stands for Responsible Supply of Alcohol Training. The RSAT certificate is a mandatory requirement of NSW same-day delivery providers, NSW drivers who make same-day deliveries, and relevant delivery agents making same-day alcohol deliveries. It’s designed to help ensure that alcohol is delivered responsibly. This certificate forms part of a broader responsibility initiative to ensure that applicable parties understand the rules and risks of alcohol service. Currently, the RSAT certificate is mandatory only in New South Wales.

Who needs an RSAT certificate?

As stated above, an RSAT certificate is required by delivery agents, same-day delivery providers, and additional drivers making same-day deliveries in New South Wales. This means within the state, if you’re choosing to deliver alcohol as part of an app service such as Uber Eats, you’ll be required to hold an RSAT certificate. Those who will be required to hold a valid NSW RSAT certificate may include:

  • Uber Eats/Door Dash delivery drivers delivering alcohol
  • Same-day alcohol delivery providers
  • Any individual making a same-day alcohol delivery
  • Delivery agents
  • Independent contractors delivering alcohol on behalf of liquor stores or bottle shops

If you’re planning on delivering alcohol as part of an app or service, it’s important to familiarise yourself with the regulations and requirements in your state or territory.

When is an RSAT not needed?

It’s generally a good idea to err on the side of caution. If you believe you need an RSAT, it’s best to apply for one and ensure that you comply with all the necessary regulations. However, there are some instances where an RSAT may not be needed when the business only offers same-day delivery of:

  • Packaged alcohol being delivered to another licensed business
  • Less than 1.5 litres of packaged alcohol in a food hamper, picnic basket, or gift hamper (such as a Christmas food hamper that also includes wine)

In these cases, the business may not need to obtain a RSAT as long as they comply with all other licensing and regulatory requirements. However, it’s important to note that this exemption may vary depending on other factors. It’s always best to consult with your local alcohol control authority for specific regulations regarding same-day delivery of packaged alcohol.

If I have an RSA do I still need an RSAT?

Yes. While a similar concept, the RSAT and RSA (Responsible Service of Alcohol) are different courses that serve different purposes. The RSAT is made for those involved in same-day alcohol delivery, and the RSA is made for those involved in the sale and service of alcohol. If you’re working in a bar, you likely won’t be required to obtain an RSAT. However, some delivery roles may require you to also hold a valid RSA. Check with your employer and local liquor licensing laws to determine if you need both certifications.

What is covered in the RSAT course?

The RSAT course covers a number of topics pertaining to responsible alcohol delivery. These topics include:

  • The meaning and purpose of the RSAT
  • Why the RSAT is important
  • Strategies for harm minimisation
  • NSW liquor laws and how they impact delivery drivers
  • How to recognise intoxication
  • How to refuse the supply of alcohol, responsibly
  • ID checking and secondary supply in relation to minor laws
  • Compliance and enforcement

How to get an RSAT certificate in NSW

Getting your RSAT certificate in NSW involves a few steps, but the process is relatively straightforward and simple.

Step 1: Choose an approved training provider

The first step is selecting a training organisation to complete your RSAT certificate through. For this, you can either complete the course on the TAFE NSW learning platform with Liquor & Gaming NSW, through a Registered Training Organisation (RTO) such as Express Online Training, or a delivery agent/same-day delivery provider that offers the training. Many providers offer flexibility through online courses, allowing you to complete the course from home. Look for providers with good reviews, or ask for recommendations from friends and colleagues who have completed the course.

Step 2: Complete the course

Once you’ve enrolled, you’ll need to complete the RSAT course, which typically covers. The course can usually be completed in one day for a face-to-face session or over a few hours online. Completing the course will give you a Certificate of Attendance.

Step 3: Pass the Assessment

At the end of the course, you’ll need to pass the mandatory RSAT online assessment provided by Liquor & Gaming NSW. The online assessment takes approximately 20 minutes to complete. This assessment can be paused and resumed as required, and you’ll have six months from the start to complete it. The RSAT assessment consists of 12 randomised questions, and you must score 100% in order to pass. You will have three attempts to pass the assessment, after which time you’ll need to purchase the assessment again.

Step 4: Receive your RSAT certificate

Upon successful completion of the approved training, you’ll receive your RSAT certificate. This certificate serves as evidence of your compliance with the RSAT requirements and is valid for five years. At this time, you’ll need to renew your certificate by completing the training and assessment again.

How much does an RSAT course cost?

The cost of an RSAT course varies slightly depending on the provider you choose. For example, as of April 2025, Express Online Training offers the RSAT certificate online for $25. This includes locally-based support 7 days a week for if you have any questions. You’ll also be required to purchase the RSAT Assessment through Liquor & Gaming NSW, which is an additional $18.

How long is an RSAT valid for?

Once you’ve successfully completed your RSAT course, your RSAT certificate will be valid for five years. In order to renew your RSAT certificate, you’ll need to repurchase and complete both the RSAT course and the Liquor & Gaming NSW RSAT assessment before the expiration date. If you let your certificate lapse without retaking the course and assessment, you’ll no longer be able to complete same-day alcohol deliveries. Some employers may require a valid RSAT certificate as a condition of employment, so it’s important to keep your certification up-to-date.

How can I prepare for the RSAT course?

Before attending the RSAT course, it may be helpful to familiarise yourself with responsible service of alcohol practices and regulations in NSW. This can include reading government resources such as the Liquor & Gaming NSW website. However, in saying this, all the content you’ll need to know will be contained within the course, so you don’t need any prior learning before beginning the RSAT course.

Why choose Express Online Training for your RSAT course?

There are many reasons to choose Express Online Training as your RSAT certificate provider. Express Online Training is an RTO that provides fully-qualified, locally-based support 7 days a week, including until late on weekdays. Our course is built for mobile devices, making it perfect for completing on a mobile or tablet. Stop and resume the course as needed, fitting it around your busy schedule.

With Express Online Training, you only need to pay once you’ve completed the RSAT webinar, plus, we offer Afterpay for making 4 interest-free payments, instead of one lump sum amount. We also have an RSAT NSW + RSA NSW bundle, allowing you to undertake both qualifications at a discounted price.

Getting your RSAT certificate is an essential step for those pursuing a career that involves same-day alcohol delivery. It’s not just about following the law, it’s also about ensuring that you’re prepared to handle the responsibilities that come with delivering alcohol in NSW.

With just a day or two of training, you’ll be on your way to starting your exciting new career!

The ultimate guide to obtaining a white card QLD

Those interested in beginning their career within the construction industry in Queensland, getting your white card is an important first step. This nationally recognised certification is essential for anyone wanting to work safely and legally on construction sites across Australia. Whether you’re a seasoned professional or considering a career change, this guide will provide everything you need to know about obtaining a white card in Queensland. 

What is a white card QLD? 

A white card, formally known as a General Construction Induction Training (GCIT) card, is a mandatory qualification for workers entering construction sites. It confirms that you’ve completed training on workplace safety standards, hazard identification, and proper risk management protocols. 

This card, issued after completing a recognised training course, ensures you understand Occupational Health and Safety (OHS) regulations and can help create a safe environment for yourself and your colleagues.

Who needs a white card QLD?

A valid white card is a must-have for those working on a construction site. Roles required to hold a white card include:

  • Builders
  • Labourers
  • Electricians
  • Plumbers
  • Engineers
  • Site supervisors
  • Architects, and more 

Additionally, anyone entering a construction site in Queensland is legally required to have a white card. This includes visitors, delivery personnel, and supervisors who are not directly involved in on-site work. 

Can you do a white card online QLD? 

Yes! One convenient way to earn your white card in Queensland is by completing the training online through a Registered Training Organisation (RTO) such as Express Online Training. This flexible option makes it simple to fit the training around your busy schedule, particularly if you’re working or managing life commitments. 

There are a few details to keep in mind for the white card QLD online course:

  • Training must be completed through a government-approved RTO. Make sure the provider is accredited to conduct online white card training in your state. 
  • Online training often includes identification verification, a test at the end and/or a real-time video component to ensure compliance with national standards. 

Always check reviews and accreditation before enrolling in a white card QLD course. 

How to get a white card QLD 

Getting your white card in Queensland is a straightforward process. Here’s a clear, step-by-step guide to help you out:

Step 1: Find an approved RTO 

Start by selecting a government-accredited RTO that offers general construction induction training. Look for providers with a solid reputation and reviews reflecting high training standards. If you’re unsure of who to choose, consider asking for recommendations from friends, family or colleagues who have completed the training before. 

Step 2: Enrol in the course 

Once you’ve found a suitable white card QLD provider, enrol in the course. You’ll need to provide personal details such as your name, date of birth, and contact information. Some providers may require additional identification verification before allowing you to begin the training. 

Step 3: Complete the online training 

The online white card QLD course usually takes around six to eight hours to complete, but this may vary depending on your learning speed and other obligations. The course is divided into different modules covering topics such as workplace health and safety, personal protective equipment, and emergency procedures. If engaging in self-guided study, make sure to read and understand each module carefully before moving on to the next one.

Step 4: Pass the assessment 

At the end of the course, there will be a short assessment to test your understanding of the covered topics. Don’t stress—if you’ve engaged with the course material, you should be well-prepared. Most assessments are multiple-choice and can be completed online.

Step 5: Receive your white card 

Once you’ve successfully completed the training and passed the assessment, your white card will be issued. If you’ve taken the course online, your card will be mailed to your registered address. For in-person training, you may be handed your card on the same day. 

What’s included in a white card course?

The white card QLD course covers important topics related to workplace health and safety, including:

  • Identifying potential hazards in the workplace
  • Understanding construction safety obligations
  • Using protective equipment effectively
  • Understanding emergency procedures
  • Using personal protective equipment (PPE)
  • Reporting incidents and injuries
  • Understanding your rights and responsibilities as a construction worker 

Additionally, the course may cover state-specific regulations. It’s important to stay up-to-date on these regulations, as they may be subject to change.

How do I replace my white card QLD if I lose it? 

Losing your physical white card can be stressful, particularly if you need immediate access to your certification details. Fortunately, in Queensland, you should be able to order a replacement white card online.

Here’s how to retrieve your details:

  1. Visit the official website of the RTO where you completed your training.
  2. Check for an online portal or contact customer support. 
  3. Provide identifying information, such as your full name, date of training, or participant number. You will likely also be asked to provide your statement of attainment.
  4. Replacement white cards typically come with a fee. Once you pay this, you should have your new white card sent out.

If the RTO through which you obtained your white card QLD is no longer operating, you will need to contact another RTO and apply for a replacement white card.

Pro tip: Always keep a scanned copy or photograph of your white card on your phone or emailed to yourself to avoid unnecessary stress in case you lose the physical card. 

How long does a white card in QLD last? 

The good news? Under normal circumstances, the Queensland white card doesn’t expire. Once you’ve received it, you can use it indefinitely.

However, there are a few situations where you might need to to renew or retake your white card training:

  • If you’ve been out of the construction industry for two or more years. 
  • If your card is lost, stolen, or significantly damaged. 

To stay compliant, it’s best to retake the training if you’re returning to construction after a long break, as this can help to ensure that your knowledge is up-to-date.

What does a white card QLD cost?

The exact price of a QLD white card will differ depending on who you study with and whether you choose a face-to-face or online option. As of March 2025, Express Online Training offers the QLD white card online for $250. We also have Afterpay, allowing you to pay for your white card QLD course in 4 interest-free payments. On top of this, Express Online Training offers a price beat guarantee – if you find a competitor price for a lower price, we’ll beat it by 10%!

Is the white card QLD valid in other states? 

Yes, the Queensland white card is nationally recognised across Australia, allowing you to work on construction sites in other states and territories as well. This means that if you obtain your white card in QLD, you can work on construction sites in NSW, VIC, ACT, TAS, SA, WA and NT without needing to retake your training. However, it’s important to keep in mind that each state may have specific regulations or additional requirements for construction workers, so it’s always a good idea to check with the relevant authority before starting work in a different state to  ensure you are aware of any additional training or certifications you may need.

Which white cards are valid in Queensland?

White cards issued by any state or territory in Australia are currently valid for use in Queensland. You must ensure the white card (regardless of state or territory issued in) was obtained through an approved RTO. It’s also important to note that each state may have their own specific requirements and regulations for construction workers, so it’s always best to check with the relevant authority before starting work to ensure you have all the necessary documentation. Additionally, some employers may require you to have a white card issued in the state or territory of the construction site, so it’s always wise to double-check with your employer before beginning work.

Do I always need my white card on me when on site in QLD?

Yes, in Queensland it is a legal requirement to carry your white card with you at all times while working on a construction site. This is to ensure that you have appropriate training and qualifications for the job, and also serves as proof of your eligibility to work in the industry. Failure to present a valid white card when requested by an authorised person may result in penalties or being asked to leave the site.

Why is a white card important in Queensland? 

Construction sites are dynamic and inherently high-risk environments, with unique safety challenges. The white card serves as your ticket to legally enter and work on these sites, reinforcing a shared commitment to safety and teamwork. 

  • By getting your white card, you help to reduce workplace accidents and promote a secure working environment. 
  • You show employers that you’re serious about safety and responsibility, giving you an edge in a competitive job market. 

Overall, having a nationally recognised white card can provide you with greater job opportunities and flexibility to work in different states or territories within Australia. It also demonstrates your understanding of occupational health and safety practices, making you a valuable asset to any construction team.

Obtaining a white card in Queensland is often one of the first steps for anyone looking to build a career in construction. With the option to complete training online or in-person, the process is simpler than ever. Whether you’re entering the workforce for the first time or transitioning from a different industry, the white card equips you with the knowledge to work safely and confidently. 

Remember to choose an accredited RTO (such as Express Online Training) when undertaking your white card QLD study, and always keep your white card with you when working on a construction site. With your white card in hand, you’ll be ready to thrive in the dynamic world of construction. 

What is a USI number?

If you’re a student in Australia, you’ve probably heard about the USI. But what is a USI number and why is it important? This guide breaks down everything you need to know about the Unique Student Identifier (USI), including what it is and how to find it.

By the end of this article, you’ll have a clear understanding of how the USI works, why you need one, and how to manage it.

What is a USI number?

A USI, or Unique Student Identifier, is an individual reference number made up of letters and numbers. It is assigned to anyone undertaking nationally recognised training, such as vocational education and training or higher education courses in Australia. You’ll receive one USI that will remain valid for life. A USI is compulsory for all students studying in Australia.

Why is the USI important?

The USI acts as an education tracking system. It creates a digital record of your nationally recognised training and qualifications. Here’s why it matters:

  • Required for Commonwealth financial assistance –  To receive Commonwealth financial assistance for your studies, such as HECS-HELP, you’ll need a USI.
  • Required to finalise enrolment –  You won’t be able to finalise your enrolment in a higher education course (including courses provided by Registered Training Organisation (RTOs) without providing a USI.
  • Required for certification – If you don’t have a USI, you cannot receive your qualification or statement of attainment from your course provider upon successful completion of your course.
  • Provides an online record of your study/training – Your USI number keeps an online record of any study or training you complete in Australia.

Who needs a USI?

You’ll need to register for a USI if you are an Australia/New Zealand citizen, or an international student pursuing higher education studies in Australia. This also applies to anyone studying short courses through RTOs, including white cards and RSAs.

How do I register for a USI?

If you don’t already have a USI, you’ll need to create one before undertaking any course. You can create your USI online at the USI website. You’ll need to provide personal information such as your name, date of birth and contact details. It’s important to ensure that all details provided are accurate, as this will be used for verification purposes. The registration process is quick and simple. Follow these steps to register a USI number.

Step 1: Gather your ID documents

To create a USI, you’ll need one form of valid identification. Acceptable forms of ID include:

  • Australian driver’s license
  • Medicare card
  • Passport (Australian or international)
  • Birth certificate
  • Centrelink concession card
  • ImmiCard
  • Citizenship certificate

Step 2: Visit the USI website

Head to the official USI website.

Step 3: Create your USI

Select “Create a USI”, then “Get your USI”. Enter your personal information as listed on your ID., including name, birthdate, country of birth, and more. Once completed, your USI will be generated.

Tip:

Write your USI down and save it somewhere safe. You’ll need it throughout your education journey.

How to find my USI number?

You’ve got your USI—but what if you forget it? Thankfully, there are a few ways for you to do a USI number lookup, allowing you to easily find your USI number. Here are three options:

Option 1: Search for your USI using the USI website

  • Go to the USI website.
  • Select “Find your USI”
  • Choose from one of the four ways to find your USI (email address, mobile number, personal details and security/check questions, or personal details and an ID document).

Option 2: Contact your training provider

Your training organisations may be able to assist in retrieving your lost or forgotten USI number. Simply ask them if they can help. If they agree, they’ll likely require your basic identification details to proceed.

Option 3: Use your linked email address

If you created your USI number on the official website, chances are you received an email confirmation when it was first set up. Search your email inbox for terms like “USI” or “Unique Student Identifier” to find the details.

It’s important to note that having multiple USIs is not allowed. Make sure to reclaim your existing number instead of registering for a new one.

Can your USI expire?

Good news: your USI doesn’t expire! Think of your USI number as a lifelong identifier assigned to you. Once created, it remains valid throughout your education and professional life. Whether you complete additional training or pursue higher education a decade later, you’ll use the same USI. This is why it’s important to know what your USI number is, or at least, how to find it when you need to.

Can you update your USI details?

If your personal details, such as your name or contact information, change, you can update your USI record by logging into your USI account on the official USI website. To update your USI number details, go to the update your details section of the official USI website. Keeping your details accurate ensures there are no discrepancies when accessing your training history.

FAQs about the USI number

How much does a USI number cost?

Registering for a USI number is completely free and can be done online. You won’t have to pay to register for a USI number.

Is my USI number the same as my student number?

No, your USI is different from your student number issued by your school or institution. While the student number is specific to your school, the USI is applied nationwide.

Can I use my USI number for multiple courses?

Yes, your USI number can be used to access and track multiple courses and qualifications throughout Australia. This makes it easier to keep track of your training and education history, even if it’s from different providers.

What happens if I forget my USI number?

If you forget or lose your USI number, you can retrieve it by logging into your USI account on the official website. It’s a good idea to keep your USI in a safe and accessible place for future use.

Can international students get a USI?

Yes, international students engaging in nationally recognised training in Australia will need a USI. Make sure to have your passport and visa details handy while registering.

Can I have more than one USI?

No. You are only allowed one USI per person. Your USI number is used to track all of your higher education and qualifications. If you accidentally create more than one, it’s important to contact the USI Office to resolve the duplication.

How long is my USI number valid for?

Your USI number is valid for life and will remain with you even if you change your name, move interstate, or take a break from studies. It’s important to keep your details up to date so your USI remains accurate and useful.

Whether you’re gearing up to start an exciting course or need your training qualifications for job applications, having a USI is essential for higher education in Australia. Your USI number is a unique identifier that stays with you for life and is used to access your training records. If you haven’t already, register for your USI today and unlock the benefits of seamless access to your training history.

How to get a food safety supervisor certificate

Working in the food service industry requires dedication to hygiene and safety standards, and that’s where a food safety supervisor certificate becomes essential. As of December 2023, Food Standards Australia & New Zealand require the implementation of new food safety standards. This means that those in roles that involve the handling of unpackaged food may be required to hold a valid food handler or food safety supervisor certificate.

In this blog, we’ll guide you through everything you need to know about the food safety supervisor certificate, including why they are important, who needs one, where to complete your Food Safety Supervisor Course, and how to get yours, state by state.

What is a food safety supervisor? 

A food safety supervisor is a qualified individual responsible for ensuring food safety practices are applied in a food service business. They are trained to recognise and prevent food safety hazards, ensuring compliance with local regulations. Duties of a food safety supervisor typically include monitoring food preparation, identifying risks, and implementing corrective actions to maintain hygiene and safety.

Having a qualified food safety supervisor in a business aims to reduce the risk of foodborne illnesses and protect both your customers and the business’ reputation.

Who is required to have a food safety supervisor certificate? 

A varety of businesses that handle, prepare, or serve food are required to have at least one person with a valid food safety supervisor certificate ‘reasonably available’ at the premises on any given day. This can include, but is not limited to:

  • Restaurants, cafes, and catering businesses. 
  • Takeaway outlets, food trucks, and mobile food vendors. 
  • Supermarkets or bakeries with in-house food preparation. 
  • Childcare centres, aged care facilities, and other institutional kitchens. 

Mulitiple food safety supervisors can work at the one business at the same time. Check with your state or territory’s laws for more information.

What are the responsibilities of a food safety supervisor?

A food safety supervisor has several responsibilities within a business. These include:

  • Helping to foster a culture where food safety is a top priority
  • Being reasonably available by both food handlers at the business and the local government from which the business is licensed, while the food business is in operation
  • Knowing how to recognise when there are potential food safety hazards at the business, and then ensuring that the risks are prevented and/or managed
  • Having the skills and knowledge on food safety matter relevant to the business, and sharing these skills and knowledge with staff to improve awareness of foodborne illness
  • Having the authority to be able to supervise food handlers and give directions relating to food safety matters to staff at the business

Why should you consider obtaining a food safety supervisor certificate?

Having a food safety supervisor certificate can open up many job opportunities in the food industry. With many businesses now require their staff to have a food safety supervisor certificate, having one can increase your chances of being hired by these businesses. Here are some other reasons why you may wish to consider obtaining a food safety supervisor certificate:

  • Demonstrates your commitment to ensuring food safety and preventing foodborne illness
  • Enhances your skills and knowledge on food safety matters, making you a valuable asset to any food business
  • Allows you to confidently supervise and train other staff members on food safety practices
  • Keeps you up-to-date with the latest food safety laws and regulations, ensuring that your business is meeting all necessary requirements

Having a food safety supervisor certificate not only benefits your own career, but also helps contribute to the overall improvement of food safety standards within the industry. By obtaining this certification, you are demonstrating your dedication to upholding food safety practices and preventing potential risks.

Furthermore, having a food safety supervisor certificate can help protect the reputation of your business. With proper training and knowledge, you can ensure that all food handling and preparation is done in a safe and hygienic manner, reducing the risk of causing foodborne illnesses to customers. This can also lead to an increase in customer satisfaction and loyalty, making them feel confident in the safety of your food products.

How do I get a food safety supervisor certificate?

The steps for obtaining a food safety supervisor certificate can differ depending on the state or territory you reside in. For example, some places across Australia allow students to complete their food safety supervisor certificate online while others may require the course to be completed in a face-to-face setting.

Here are the steps for obtaining a food safety supervisor certificate across different states and territories:

How do I get a food safety supervisor certificate in Queensland?

To become a certified food safety supervisor in Queensland, follow these steps:

  1. Find a Registered Training Organisation (RTO) that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers.
  2. Enroll in your Food Safety Supervisor Course. In Queensland, the Food Safety Supervisor Course can be completed online or face-to-face.
  3. Successfully complete the approved training.
  4. Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I get a food safety supervisor certificate in Victoria?

Becoming a food safety supervisor in Victoria can be achieved by following these steps:

  1. Find an RTO that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers.
  2. Enroll in your Food Safety Supervisor Course. The course for the food safety supervisor certificate Victoria can be completed online or face-to-face.
  3. Successfully complete the approved training.
  4. Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I get a food safety supervisor certificate in New South Wales?

To obtain the food safety supervisor certificate NSW, follow these steps:

  1. Find an RTO that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers.
  2. Enroll in your Food Safety Supervisor Course. The course for the food safety supervisor certificate NSW can be completed online or face-to-face.
  3. Successfully complete the approved training.
  4. Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I get a food safety supervisor certificate in Western Australia?

To obtain the food safety supervisor certificate WA, follow these steps:

  1. Find an RTO that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers. Express Online Training has partnered with Streamline Training to provide the Food Safety Supervisor Online WA course.
  2. Enroll in your Food Safety Supervisor Course. The course for the food safety supervisor certificate WA can be completed online or through face-to-face learning.
  3. Successfully complete the approved training.
  4. Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I get a food safety supervisor certificate in South Australia?

Becoming a food safety supervisor in South Australia can be achieved by following these steps:

  1. Find an RTO that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers.
  2. Enroll in your Food Safety Supervisor Course. It’s possible to complete the food safety supervisor course online or through face-to-face training in South Australia.
  3. Successfully complete the approved training.
  4. Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I get a food safety supervisor certificate in the Australian Capital Territory?

Becoming a food safety supervisor in the ACT can be achieved by following these steps:

  1. Find an RTO that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers.
  2. Enroll in your Food Safety Supervisor Course. It’s possible to complete the food safety supervisor course online of face-to-face in the ACT.
  3. Successfully complete the approved training.
  4. Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I get a food safety supervisor certificate in the Northern Territory?

To become a certified food safety supervisor in the NT , follow these steps:

  1. Find a Registered Training Organisation (RTO) that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers.
  2. Enroll in your Food Safety Supervisor Course. In the Northern Territory, the Food Safety Supervisor Course can be completed online or face-to-face.
  3. Successfully complete the approved training.
  4. Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I get a food safety supervisor certificate in Tasmania?

To become a certified food safety supervisor in Tasmania , follow these steps:

  1. Find a Registered Training Organisation (RTO) that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers.
  2. Enroll in your Food Safety Supervisor Course. In the Northern Territory, the Food Safety Supervisor Course can be completed online or through face-to-face learning.
  3. Successfully complete the approved training.
  4. Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How long is a food safety supervisor certificate valid for?

The exact amount of time a food safety supervisor certificate is valid for differs depending on the state/territory. Below is a breakdown of the certificate validity periods in each region of Australia:

How long is a food safety supervisor certificate valid for QLD?

In Queensland, a food safety supervisor certificate is valid for 5 years. After this time,  the certificate will need to be renewed by completing a refresher course.

How long does a food safety supervisor certificate last in Victoria?

In Victoria, a food safety supervisor certificate is valid for 5 years. To renew it, you’ll need to complete a refresher course once it expires.

How long is a food safety supervisor certificate valid for NSW?

The food safety supervisor certificate NSW is also valid for 5 years. After the validity period, individuals must complete a refresher course to renew their certificate.

How long does a food safety supervisor certificate last in Western Australia?

In Western Australia, a food safety supervisor certificate is valid for 5 years. After this time, the certificate can be renewed by completing a refresher course.

How long is a food safety supervisor certificate valid for in South Australia?

In South Australia, a food safety supervisor certificate is valid for 5 years. Once the certificate expires, individuals must complete a refresher course to renew it.

How long does a food safety supervisor certificate last in the ACT?

The food safety supervisor certificate ACT is valid for 5 years. After this time, individuals must complete a refresher course to renew their certificate.

How long is a food safety supervisor certificate valid for in the Northern Territory?

In the Northern Territory, a food safety supervisor certificate is valid for 5 years. To renew it, individuals must complete a refresher course once the certificate expires.

How long does a food safety supervisor certificate last in the Tasmania?

The food safety supervisor certificate Tasmania is also valid for 5 years. After this time, individuals must complete a refresher course to renew their certificate.

If you’re undertaking the role of a food safety supervisor at your place of employment, you must ensure that your certificate is always valid and up-to-date. This means keeping track of the expiry date and completing the necessary steps to renew it before it expires.

It’s important to stay updated on food safety regulations and practices in order to maintain a safe and hygienic workplace. Renewing your food safety supervisor certificate demonstrates your commitment to ensuring the health and wellbeing of customers.

In addition, having an up-to-date certificate can also benefit you professionally by showing potential employers or clients that you have the necessary knowledge and skills to oversee food safety in their establishment.

To ensure uninterrupted compliance, set reminders well in advance and check with your training provider for available refresher courses.

Why choose Express Online Training for your Food Safety Supervisor Online WA course

Express Online Training has partnered with Streamline Training to provide the Food Safety Supervisor Online WA course. This course is available as either a fully-online option, or as an online + Perth classroom practical option.

For the Online Course option, students will be required to be in their workplace with a supervisor available, and have access to both a food preparation area and a commercial kitchen. The Online Learning & Assessment segment of this course takes approximately 12 hours, and can be completed at your own pace. The Practical Demonstration section of the course takes approximately 45 minutes to 1 hour to complete, and will need to be conducted in the workplace with your supervisor, with assessment evidence uploaded to the online portal.

For the Online Course + Perth Classroom Practical Assessment option, students will need to complete their Online Learning & Assessment segment online. They will then be required to book a session to complete a face-to-face practical assessment, which should take 45 minutes to 1 hour to complete.

Students have 3 months from their enrolment date to complete the WA Food Safety Supervisor Course. The course can be fit in around work and other commitments, with the flexibility of online learning.

Upon successful completion of the course, students will receive a Statement of Attainment for SITSS00069 – Food Safety Supervision Skill Set – which includes both SITXFSA005 – Use hygienic practices for food safety, and SITXFSA006 – Participate in safe food handling practices.

This course is valid for work in Western Australia, New South Wales, Victoria, Queensland, South Australia, the Northern Territory, the Australian Capital Territory, and Tasmania. The Streamline Training WA Food Safety Supervisor Course can also be paid for in 4 interest-free instalments with Afterpay.

Ready to become a food safety supervisor? It’s as simple as finding an RTO in your state and enrolling in an accredited course. If you’re still a little unsure about the steps you need to take to get your food safety supervisor certificate, reach out to your local food authority or industry body for more information.

By earning your food safety supervisor certificate, you’re not only helping to ensure the safety of your business and customers, but also opening up career opportunities in the food industry. Many establishments require at least one person on each shift to hold this certification, making it a valuable skill to have in the industry.

In addition, having a food safety supervisor certificate can also demonstrate your commitment to maintaining high standards of hygiene and safe food handling practices, which is becoming increasingly important in today’s society. This can, therefore, set you apart from others in the industry and make you a more desirable candidate

Start your journey to becoming a certified food safety supervisor today! With the convenience of online learning and the flexibility to fit your studies around your schedule, the Food Safety Supervisor Course can be a great option for those looking to advance their career in the food industry.

What to know before completing an RSA WA

Looking to enter the hospitality industry in Western Australia? Getting your Responsible Service of Alcohol (RSA) certificate is an important first step. Whether you’re a student, changing careers, or just beginning your job search, understanding what an RSA WA is, who needs it, and how to get one can fast-track your path to employment in bars, restaurants, and other venues across the state.

This useful guide will walk you through everything you need to know about the RSA certificate WA, including its importance, validity, and potential cost.

What is an RSA?

An RSA, or Responsible Service of Alcohol certificate, is a qualification required for individuals who serve or supply alcohol in Australia. Its primary goal is to educate hospitality staff on how to safely and responsibly serve alcohol, ensuring legal compliance and minimising harm to patrons and the community. 

An RSA WA course covers various topics, including:

  • Understanding alcohol and its effects 
  • Laws and regulations for serving alcohol in Australia 
  • Identifying and safely handling intoxicated patrons 
  • Techniques for refusing service politely and effectively when required

Essentially, the RSA certificate equips holders with the knowledge to work in environments where alcohol is served while ensuring the safety of all involved.

Who needs an RSA in WA? 

Anyone working in the hospitality industry and serving alcohol in Western Australia is required by law to have a valid RSA WA certificate. This means if your job involves serving alcohol, selling liquor, or overseeing its supply in any professional capacity, you are legally required to hold a valid RSA certificate in WA. This includes roles such as:

  • Bartenders 
  • Waitstaff in licensed restaurants or cafes 
  • Bottleshop employees 
  • Event staff at festivals or licensed functions 
  • Supervisors or managers in venues that serve alcohol 
  • Crowd controllers and security officers working in licensed premises

Even if you’re just entering the industry, obtaining an RSA certificate is a smart move. Many employers in WA won’t consider candidates without RSA certification, making it an essential requirement for your resume. 

Which RSA is valid in WA? 

Not all RSA certificates are accepted everywhere in Australia. Each state operates under its own set of liquor licensing laws, meaning an RSA valid in one state may not always meet the criteria for another.

Fortunately, as of February 2024, all RSAs across the country are valid for use in WA. This means if you hold a valid RSA from any state or territory, it will be recognised in Western Australia. However, it’s always best to check with the relevant authorities or your employer to confirm their specific requirements before you begin an RSA course.

Can you do an RSA WA online? 

Yes! The RSA WA course can be completed online, allowing you to undertake study from the comfort of your own home. Completing your RSA online is a convenient option, especially for busy job seekers or students who aren’t available during conventional 9-5 hours. Online RSA courses allow you to learn at your own pace, covering all necessary modules before completing a short online assessment. 

When looking for RSA WA online course providers, ensure you enrol with a Registered Training Organisation (RTO) such as Express Online Training. These RSA courses are equally as valid as in-person courses for working in WA venues.

Some of the benefits of online RSA WA training include:

  • Flexible learning – Allowing you to study according to your availability. The online RSA course WA from Express Online Training can be paused and resumed as needed, letting you fit it in around a busy schedule.
  • Less commuting – By completing your RSA WA course online, you can save time and money. You won’t need to spend  time travelling to a training centre and can avoid transport costs.
  • Accessibility— Online WA RSA courses can be completed from anywhere there’s internet access.  This means you can study from home, the local library or a cafe.
  • Quick turnaround—many providers issue RSA certificates on the same day the course is completed.

How long is an RSA valid for WA? 

Unlike some qualifications, RSA certificates technically do not “expire.” Once you’ve earned your certificate, it’s valid indefinitely in WA. However, staying updated with the latest laws and best practices is essential, especially if you’ve spent significant time away from the industry. 

Some venues or employers may request refresher courses to ensure that their staff is familiar with any changes to alcohol service laws. It’s always a good idea to check with your employer or training provider for details on refresher courses or updates. 

What states is an RSA WA valid in?

Along with Western Australia, the RSA WA can be used when working in Queensland, South Australia, Northern Territory, Australian Capital Territory, and Tasmania. This means that if you plan to work in New South Wales or Victoria, you will need to complete an RSA course specific to that area. Different states and territories have varying laws and regulations regarding alcohol service, so it’s essential to get the appropriate certification for where you intend to work. It’s always best to check with the relevant authorities or your employer before beginning work in a new state. 

How much is an RSA in WA? 

The cost of obtaining an RSA certificate in Western Australia can vary depending on the training provider and the delivery method (online vs. in-person). Currently, Express Online Training charges $29 for the RSA Online WA. This can be paid in 4 interest-free payments using Afterpay.

While online training is often the more affordable option, investing in a reputable provider is important to ensure your certificate is valid and recognised across the state. 

How do I get an RSA in WA?

As the RSA WA is a short course, the steps for obtaining the certification are relatively straightforward.

Step 1: Choose your RSA provider

The first step is to find an accredited training provider that offers the RSA WA course. With many RTOs available, it’s important to choose one that fits your needs and budget. Make sure the provider is accredited by the Western Australian Government to deliver the WA RSA course.

Step 2: Enrol in the course

After selecting a provider, you will then need to complete the course enrolment. When selecting an online RSA course, you’ll likely need to create an account to complete it. During the enrollment process, you may be required to provide details like your name, address, and date of birth.

Step 3: Undertake the course study

The next step is to complete the RSA course. This course usually takes 4 to 8 hours to finish online. During this study, you’ll learn about responsible service of alcohol laws and how to serve alcohol safely and responsibly.

Step 4: Pass your assessment

To obtain your WA RSA certificate, you must complete and pass the course assessment. The assessment may include multiple-choice or short-answer questions, depending on the provider. If you don’t pass on your first try, most providers offer the option to retake the assessment.

Step 5: Receive your RSA certificate

Once you successfully complete your WA RSA, you’ll receive a certificate of completion. This certificate is essential for securing work in Western Australia’s hospitality industry. Be sure to store it safely, as employers may request it when you apply for jobs.

Why choose EOT for your RSA WA?

There are many reasons to consider Express Online Training as your RSA WA course provider. The course is made to be completed on mobile devices (along with computers),  which allows for flexibility in when and where you study. You can pause and resume your study at any time, with your progress automatically saved when you do so. This is fantastic for those with busy schedules, as it allows you to fit the course around your other commitments.

If you run into any difficulties or have a question you’d like answered, we also provide support 7 days a week, and until late on weekdays. With Express Online Training, there are no hidden costs – what you see is what you pay. This includes access to all learning materials, assessment fees and a copy of your certificate upon successful completion. Plus, as a fully-accredited RTO, our courses are fully accredited and recognised by the WA Government.

Completing an online RSA WA course with Express Online Training can be a convenient and cost-effective way to gain the necessary skills and knowledge to serve alcohol responsibly. With its flexibility and accessibility, you can fit the training into your schedule without sacrificing too much time or money. 

Getting your RSA in Western Australia is a straightforward and valuable step toward working in the hospitality industry. With jobs in bars, restaurants, liquor stores, and events requiring RSA certification, completing this short course sets you up for success in the vibrant world of alcohol sale and service (and adjacent sectors). Remember, your RSA is an investment in your career—and having it widely expands your job opportunities. If you’re ready to start your hospitality career today, take a look at our RSA Online WA to learn more. Begin your RSA course today and take the first step toward your new job!

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    RSA Competency Check

    Have you completed an accredited RSA course previously?

    Do you hold any of the following?

    Current or Recently Expired NSW RSA Competency Card

    If you have a current Competency Card you cannot re-complete the course to renew it while it is current. This includes any learners in the 28 day renewal period or who have a current NSW RSA Competency Card endorsement but have not received their card.

    You can check if you have a Current Competency Card or endorsement here

    If you choose to continue you must declare below that you understand that your existing competency card endorsement(s) will not be renewed. By continuing you accept responsibility for providing correct and accurate information about your NSW RSA currency and understand that should you be found ineligible to undertake the course or renew your NSW RSA you may not be entitled to a refund.

    NSW RSA Interim Certificate issued within 5 years from the "Valid for duties date"

    If you have a current NSW RSA interim certificate issued within 5 years from the "Valid for duties" you cannot complete the NSW RSA course again. You must visit a Service NSW centre with your Interim Certificate to obtain your card.

    You can check if you have a Current Competency Card or endorsement here

    By continuing you accept responsibility for providing correct and accurate information about your NSW RSA currency, understanding that this will not renew your NSW RSA and that should you be found ineligible to undertake or renew your NSW RSA by completing the course you may not be entitled to a refund.

    Is your RSA current and issued by a Registered Training Organisation or a state/territory approved training organisation?

    Are you planning to reside permanently in NSW?

    You may be eligible to receive the NSW RSA by completing a bridging course

    If you wish to apply to Liquor & Gaming NSW to complete their RSA bridging course, please note that EOT cannot confirm if your interstate RSA will be accepted, and it is your responsibility to research and confirm you meet the eligibility requirements.

    You may be eligible to work temporarily in NSW using your current RSA

    If you wish to temporarily work in NSW under Automatic Mutual Recognition, please note that EOT cannot confirm if your interstate RSA is eligible, and it is your cresponsibility to research and confirm you meet the eligibility requirements before commencing work in NSW.