Mandatory training in RSG (Responsible Service of Gambling) is required for every staff member involved in gaming tasks and duties at all licensed gambling venues in Australia. The aim is to reduce the impact that problem gambling has on people and their communities. Staff must be able to recognize gambling issues and provide problem gambling help and information when necessary.
If you manage a gambling facility, you must ensure compliance with these regulations and provide training for your employees. RSG courses online are the best solution to simplify this task.
With RSG courses Queensland there is no need for an in-house trainer and you can avoid the fees and training that takes time and money. The courses are available online 24/7 so you can work around everyone’s schedule without the need to have a classroom or limit class sizes.
RSG to Control Problem Gamblers
The best comprehensive RSG courses online (SITHGAM201 – Provide responsible gambling services) are structured in such a way that even people without computer experience can easily complete the course and receive complete education to enable them to provide problem gambling help. Many people have a better learning experience when they can go at their own pace instead of the pressure of a classroom setting. RSG courses online provide a convenient way to learn regardless of learning styles.
RSG courses Queensland make compliance with RSG regulations less of a problem for managers and owners of gambling venues. You can remove the worry of keeping current with new legislation as online courses are updated as soon as a new regulation is issued. In addition, you can eliminate the worry of having to re-qualify a trainer every three years. Overall, compliance and training does not have to take time and money away from your core business when RSG courses online are used.
The components needed for RSG training include:
- How to respond to customer requests with information on services for problem gamblers
- Understanding the gaming industry
- The benefits of providing assistance
- Recognizing and being aware of problem gambling
RSG courses online enable an owner/manager to quickly train and qualify new employees without waiting for classroom availability. Training can then be arranged with little disruption to schedules and budgets.