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Help with Gambling Problems

Mandatory training in RSG (Responsible Service of Gambling) is required for every staff member involved in gaming tasks and duties at all licensed gambling venues in Australia. The aim is to reduce the impact that problem gambling has on people and their communities. Staff must be able to recognize gambling issues and provide problem gambling help and information when necessary.

If you manage a gambling facility, you must ensure compliance with these regulations and provide training for your employees. RSG courses online are the best solution to simplify this task.
With RSG courses Queensland there is no need for an in-house trainer and you can avoid the fees and training that takes time and money. The courses are available online 24/7 so you can work around everyone’s schedule without the need to have a classroom or limit class sizes.

RSG to Control Problem Gamblers

The best comprehensive RSG courses online(SITHGAM201 – Provide responsible gambling services) are structured in such a way that even people without computer experience can easily complete the course and receive complete education to enable them to provide problem gambling help. Many people have a better learning experience when they can go at their own pace instead of the pressure of a classroom setting. RSG courses online provide a convenient way to learn regardless of learning styles.

RSG courses Queensland make compliance with RSG regulations less of a problem for managers and owners of gambling venues. You can remove the worry of keeping current with new legislation as online courses are updated as soon as a new regulation is issued. In addition, you can eliminate the worry of having to re-qualify a trainer every three years. Overall, compliance and training does not have to take time and money away from your core business when RSG courses online are used.

The components needed for RSG training include:

  • How to respond to customer requests with information on services for problem gamblers
  • Understanding the gaming industry
  • The benefits of providing assistance
  • Recognizing and being aware of problem gambling

RSG courses online enable an owner/manager to quickly train and qualify new employees without waiting for classroom availability. Training can then be arranged with little disruption to schedules and budgets.

All information was correct at the time it was posted.

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  • RSA Competency Check

    Have you completed an accredited RSA course previously?

    Do you hold any of the following?

    Current or Recently Expired NSW RSA Competency Card

    If you have a current Competency Card you cannot re-complete the course to renew it while it is current. This includes any learners in the 28 day renewal period or who have a current NSW RSA Competency Card endorsement but have not received their card.

    You can check if you have a Current Competency Card or endorsement here

    If you choose to continue you must declare below that you understand that your existing competency card endorsement(s) will not be renewed. By continuing you accept responsibility for providing correct and accurate information about your NSW RSA currency and understand that should you be found ineligible to undertake the course or renew your NSW RSA you may not be entitled to a refund.

    NSW RSA Interim Certificate issued within 5 years from the "Valid for duties date"

    If you have a current NSW RSA interim certificate issued within 5 years from the "Valid for duties" you cannot complete the NSW RSA course again. You must visit a Service NSW centre with your Interim Certificate to obtain your card.

    You can check if you have a Current Competency Card or endorsement here

    By continuing you accept responsibility for providing correct and accurate information about your NSW RSA currency, understanding that this will not renew your NSW RSA and that should you be found ineligible to undertake or renew your NSW RSA by completing the course you may not be entitled to a refund.

    Is your RSA current and issued by a Registered Training Organisation or a state/territory approved training organisation?

    Are you planning to reside permanently in NSW?

    You may be eligible to receive the NSW RSA by completing a bridging course

    If you wish to apply to Liquor & Gaming NSW to complete their RSA bridging course, please note that EOT cannot confirm if your interstate RSA will be accepted, and it is your responsibility to research and confirm you meet the eligibility requirements.

    You may be eligible to work temporarily in NSW using your current RSA

    If you wish to temporarily work in NSW under Automatic Mutual Recognition, please note that EOT cannot confirm if your interstate RSA is eligible, and it is your cresponsibility to research and confirm you meet the eligibility requirements before commencing work in NSW.