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What are some of the key facts about gambling in Australia?

Your RSG (Responsible Service of Gambling) course will teach you to deal with gambling-related incidents, provide a responsible gaming environment, assist customers to gamble within their limits, and help those who may have a gambling problem. As a professional in … Continue reading

10 Signs A Patron Has A Gambling Problem

For the most part, gambling is a social and recreational activity enjoyed by the majority of gamblers without any problems. However, there are a number of people who have significant gambling problems, causing harm to both themselves and important people … Continue reading

What causes a hangover?

Working in the hospitality industry, it’s really important to understand the fuller impacts of alcohol consumption and what causes a hangover. Regardless of how much alcohol a person consumes, they are going to be affected in some way whether they … Continue reading

8 Steps You Can Take To Avoid Drink Spiking

It’s really important that everyone is aware how to avoid drink spiking. Regardless of who does it and what their motives are, drink spiking is against the law and the consequences for those who commit this cowardly act are heavy … Continue reading

8 steps you should take to refuse serving alcohol to a patron

In every Australian state there are laws that govern the serving of alcohol and what is required to refuse alcohol to an intoxicated person. They are designed to minimise the potential harm alcohol can cause, and ensure all patrons have … Continue reading

Is your Blue Card Still Valid?

Find out how to get a white card today! While your Blue Card will still allow you to work as long as it is not expired, many construction companies are requiring that all employees and contractors hold the new white … Continue reading

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RSA Competency Check

Have you completed an accredited RSA course previously?

Do you hold any of the following?

Current or Recently Expired NSW RSA Competency Card

If you have a current Competency Card you cannot re-complete the course to renew it while it is current. This includes any learners in the 28 day renewal period or who have a current NSW RSA Competency Card endorsement but have not received their card.

You can check if you have a Current Competency Card or endorsement here

If you choose to continue you must declare below that you understand that your existing competency card endorsement(s) will not be renewed. By continuing you accept responsibility for providing correct and accurate information about your NSW RSA currency and understand that should you be found ineligible to undertake the course or renew your NSW RSA you may not be entitled to a refund.

NSW RSA Interim Certificate issued within 5 years from the "Valid for duties date"

If you have a current NSW RSA interim certificate issued within 5 years from the "Valid for duties" you cannot complete the NSW RSA course again. You must visit a Service NSW centre with your Interim Certificate to obtain your card.

You can check if you have a Current Competency Card or endorsement here

By continuing you accept responsibility for providing correct and accurate information about your NSW RSA currency, understanding that this will not renew your NSW RSA and that should you be found ineligible to undertake or renew your NSW RSA by completing the course you may not be entitled to a refund.

Is your RSA current and issued by a Registered Training Organisation or a state/territory approved training organisation?

Are you planning to reside permanently in NSW?

You may be eligible to receive the NSW RSA by completing a bridging course

If you wish to apply to Liquor & Gaming NSW to complete their RSA bridging course, please note that EOT cannot confirm if your interstate RSA will be accepted, and it is your responsibility to research and confirm you meet the eligibility requirements.

You may be eligible to work temporarily in NSW using your current RSA

If you wish to temporarily work in NSW under Automatic Mutual Recognition, please note that EOT cannot confirm if your interstate RSA is eligible, and it is your responsibility to research and confirm you meet the eligibility requirements before commencing work in NSW.